CarMax

My husband bought a truck there two years ago and within a week of purchasing all the lights came on on his dash. Called right away to bring it back to Carmax but was told we had to wait two weeks. When we a week of purchasing all the lights came on on his dash. Called right away to bring it back to Carmax but was told we had to wait two weeks. When we finally were allowed to bring it in they tried to tell us that we missed the deadline for Carmax to cover it. After arguing for well over an hour they agreed to cover any issues if we brought it to their preferred dealer who then left a tool in the engine. Fast forward to two weeks ago when i purchased my hybrid vehicle. The sales man told me i could drive over an hour on a full charge, not sure where he got that bc they car only charges to 20 miles. He was very rude and kept trying to bulldoze over any questions I had. I told him I didn't want Carmax warranty multiple times and proceeded to bulldoze me for 30 minutes until I finally caved. Upon purchasing the car that same day the trunk would not latch and would have to be pushed shut. I asked the salesman and he said "it's a setting you can change just get in the car and mess with it". There's so setting to adjust that - I have to take it in to the dealership. The salesmen don't know anything about the cars and instead of asking someone else they guess and lie. I'm pretty xxxxxx. More

I worked with Sarahna tp purchase my car and I also worked with Corina in the service department and they're both amazing. Thank you guys for everything!!!! worked with Corina in the service department and they're both amazing. Thank you guys for everything!!!! More

I had an amazing experience and I have to say that Carmela is an amazing asset to your company. She went above and beyond for me and really made my experience so pleasant. Will definitely recommend Ca Carmela is an amazing asset to your company. She went above and beyond for me and really made my experience so pleasant. Will definitely recommend Carmax and Carmela to friends and family. More

It was a wonderful experience purchasing a vehicle at Carmax. I will recommend Carmax over any other dealership. Great experience! Carmax. I will recommend Carmax over any other dealership. Great experience! More

Very clean and friendly staff. Always felt welcomed. Nice large selection of cars. Easy process to test drove and buy Always felt welcomed. Nice large selection of cars. Easy process to test drove and buy More

It was a quick easy process. with no hassle and no haggle. The staff is friendly and helpful. with no hassle and no haggle. The staff is friendly and helpful. More

Awesome staff and easy process with no issues! Very impressed with the effortless procurement of a vehicle. My Sales Woman made the experience seamless. Thx for your help and support! Very impressed with the effortless procurement of a vehicle. My Sales Woman made the experience seamless. Thx for your help and support! More

I had a great sales lady , found the car I wanted and drove happily off the lot . Thank You CarMax drove happily off the lot . Thank You CarMax More

We had a wonderful experience at CarMax, Fresno. Everyone that helped us was kind, helpful and knowledgeable. Everyone that helped us was kind, helpful and knowledgeable. More

Easy, hasslefree. Wonderful! Our Sales Consultant was great. He got us in and out, it was painless, not long waits, got us in our new car and off. Wonderful! Our Sales Consultant was great. He got us in and out, it was painless, not long waits, got us in our new car and off. More