CarMax

Mark Seels is the main reason we bought , excellent salesman & honest individual Questionable office personnel in getting refund for deposit 30days after purchase…not good PR for CarMax salesman & honest individual Questionable office personnel in getting refund for deposit 30days after purchase…not good PR for CarMax More

Courteous, knowledgeable, reasonable, smooth transition, comfort, excellent communication, explained in detail, friendly, no hassles, welcoming comfort, excellent communication, explained in detail, friendly, no hassles, welcoming More

Nice experience, but our salesman lied about detailing the engine bay. Each car we looked at was immaculate beneath the hood. There is no way they do not detail the engines. We had our mechanic check out the engine bay. Each car we looked at was immaculate beneath the hood. There is no way they do not detail the engines. We had our mechanic check out our car and it was felt to be solid, but misleading customers should be a never occurence. Other than this leaving a slightly bad taste, our experience was positive. More

Overall it was a good experience. I thought I arranged for an expedited pickup, but the truck wasn't ready when we arrived. Greg Hood was thorough and efficient, and submitted an orde I thought I arranged for an expedited pickup, but the truck wasn't ready when we arrived. Greg Hood was thorough and efficient, and submitted an order for a missing speaker in the truck, which arrived a few days later. Love the Tacoma! More

Loved the test drive, laid back dealership visit. Would have liked chocolate chip cookies like the Toyota dealership in Boerne. Joking aside, great experience... Full tank of gas! Would have liked chocolate chip cookies like the Toyota dealership in Boerne. Joking aside, great experience... Full tank of gas! More

The process was ok except all of the applications submitted against my credit. Once I got to the dealership everything went smoothly. Mr. Mark Sellers is AMAZING!! submitted against my credit. Once I got to the dealership everything went smoothly. Mr. Mark Sellers is AMAZING!! More

Everything was so simple from when we walked in to the test drive to the buying process. No one pressuring the wife and I to buy not trying to get more money for a down payment nothing! We will most defin test drive to the buying process. No one pressuring the wife and I to buy not trying to get more money for a down payment nothing! We will most definitely again be going to purchase another vehicle from Carmax in the future More

Very prompt and friendly service , waiting period was very short. Settled process very quickly and enjoyed the process. very short. Settled process very quickly and enjoyed the process. More

The experience was great from start to finish. There was no high pressure sales pitches. I really liked that! There was no high pressure sales pitches. I really liked that! More

The process is aggravating because of how much waiting was involved ESPECIALLY after I made the decision to buy was involved ESPECIALLY after I made the decision to buy More