CarMax

I am a returning customer to CarMax in San Antonio, Texas. This is now the third car I have bought from /carmax, and my oldest son bought his Subaru Outback from there also a couple of years ago. I g Texas. This is now the third car I have bought from /carmax, and my oldest son bought his Subaru Outback from there also a couple of years ago. I got a real good trade-in on my 2018 GMC Terrain, and it helped me get the Subaru Forester I wanted. CarMax has always provided good, clean cars with low mileage, and many will have the manufacturer's warranties. The only concern I have is that I hope I have a good experience with the extended CarMax warranty. My son did not. Regarding customer service upon the delivery of the car to me, I did not get a full tank of gas for free. My address was wrong on all of the paperwork, and that had to be redone, and it took an additional 30-45 minutes to correct. Charles was really trying to get this done, but I am glad I caught the errors. More

Overall GREAT experience. From the online pre-approval to the express pickup, there were no issues. The service department can improve a bit with communication. My car ended u From the online pre-approval to the express pickup, there were no issues. The service department can improve a bit with communication. My car ended up staying overnight at the dealership, after I was told the repairs and inspection would take half a day. I didn’t know it needed to stay until half an hour after the service department closed. Other than that, all went well and I will be a returning customer! More

This is the third time that I buy a vehicle and you all are great, you are fast professional kind. You all have a great heart, always helping. Thank You!! are great, you are fast professional kind. You all have a great heart, always helping. Thank You!! More

-Great all and purchasing experience online -Vehicle had damages on the back chrome Bumper trim; damages not listed on the website -Change oil light within 3 day on the dashboard -Winshield chipped thro damages on the back chrome Bumper trim; damages not listed on the website -Change oil light within 3 day on the dashboard -Winshield chipped through the entire glass; it looked like the gallaxie and all the starts -Mr Douglas states that an advocate would contact me, but she never did -I feel that a 2 star service it's fair More

Eddie Silva was Superd during the entire car buying process and experience. Would definitely recommend him ! process and experience. Would definitely recommend him ! More

Geo was my sales person and he just made car buying so much easier and walked me thru everything step by step. He went out of his way to come in early to assist me due to my schedule with work! Keep the g much easier and walked me thru everything step by step. He went out of his way to come in early to assist me due to my schedule with work! Keep the great work up I will be referring you !! This was a memorable experience I will be forever grateful More

Great service just waiting for my registration window sticker to arrive by mail fantastic auto sticker to arrive by mail fantastic auto More

Excellent buying experience. .. from the time we walked onto the lot to the time we drove off with our Toyota Rav4 Limited!... Well Done CarMax, we will be back soon for another v .. from the time we walked onto the lot to the time we drove off with our Toyota Rav4 Limited!... Well Done CarMax, we will be back soon for another vehicle! :) More

Mark Seels is the main reason we bought , excellent salesman & honest individual Questionable office personnel in getting refund for deposit 30days after purchase…not good PR for CarMax salesman & honest individual Questionable office personnel in getting refund for deposit 30days after purchase…not good PR for CarMax More

Courteous, knowledgeable, reasonable, smooth transition, comfort, excellent communication, explained in detail, friendly, no hassles, welcoming comfort, excellent communication, explained in detail, friendly, no hassles, welcoming More