CarMax

I would not recommend buying a car from CarMax, I bought a 2018 Nissan Titan SV 15 days ago and it has been leaving me stranded everywhere, the push to start has an intermittent problem and won’t start some a 2018 Nissan Titan SV 15 days ago and it has been leaving me stranded everywhere, the push to start has an intermittent problem and won’t start sometimes after pushing the button from 5 to 15 times, took it back to CarMax service department and they said they couldn’t find any thing wrong then the very next day when I got the truck back it would not start again, I had to press the push to start button about 25 times before it would start, very frustrating! Will never buy a car again from CarMax! More

No recommendation at this time. Yoy are delaying the financing of my wife’s swap and purchase of another vehicle. She has nether her money back nor the car anymore. You are chargi Yoy are delaying the financing of my wife’s swap and purchase of another vehicle. She has nether her money back nor the car anymore. You are charging her a MUCH HIGHER rate than the credit union in the meantime for paying for the 2nd vehicle. Very unethical. You’re making her pay for two vehicles and she only has one of them. No good review for that. More

I had a great experience at the dealership, and the sales team was kind and very helpful. team was kind and very helpful. More

The windshield has 2 chips in it. The salesman said service would call me within a few days to get it replaced. It has been 2 weeks with no calls or emails about it. The salesman said service would call me within a few days to get it replaced. It has been 2 weeks with no calls or emails about it. More

Everyone was very pleasant and friendly from the time we arrived until the time we left taking pictures of our new car and seeing us leaving CarMax you exceeded all my expectation job well done arrived until the time we left taking pictures of our new car and seeing us leaving CarMax you exceeded all my expectation job well done More

Chris is absolutely amazing! !! Give that man a title change and raise. Truly the best customer service we have had in years anywhere, and we're both in mortgage (20+ years so we !! Give that man a title change and raise. Truly the best customer service we have had in years anywhere, and we're both in mortgage (20+ years so we don't impress easy). He went out of his way both on multiple phone calls with our non stop questions (never ever spunded put out, always overly happy to help) and our very brief in person purchase (being Autism parents we needed this to be quick). He did it all, super convenient, beyond accommodating and kind, he truly is the reason we keep coming back to Carmax! We tell everyone about Carmax and we will never go anywhere else. Thank you Chris! You are the absolute best we have ever worked with. Blessed for you. More

Straight forward no hassle test drive and purchase. Purchase transaction was smooth. Employees were a pleasure to work with. Purchase transaction was smooth. Employees were a pleasure to work with. More

Robert was a great advisor! He made the process fast and friendly. He had all the answers for me and was an excellent communicator He made the process fast and friendly. He had all the answers for me and was an excellent communicator More

Customer service was a great, process was easy and fast. Would definitely buy my next car here! The reserving process from another store was also super fast. Would definitely buy my next car here! The reserving process from another store was also super fast. More