CarMax

Bought a 2015 Passat and drove it off the lot. Three days later, the battery died. Date on the battery was from 6 years ago. If they really go through the cars, how can they miss something as simp Three days later, the battery died. Date on the battery was from 6 years ago. If they really go through the cars, how can they miss something as simple as the date on the battery? $250 later the car is running. What else did they miss? More

Best car buying experience ever! I had such a great experience trading in and buying my car at the Buena Park CarMax. Tristan was awesome — super friendly, knew exactly what he was I had such a great experience trading in and buying my car at the Buena Park CarMax. Tristan was awesome — super friendly, knew exactly what he was doing, and made everything so easy. I got to test drive the car I had on hold, and he took the time to show me some of the coolest features. Erika in the finance department was also great — quick, professional, and super efficient. The whole process took less than two hours! Every other time I’ve bought or traded a car it’s taken all day, so this was such a nice surprise. My new car is awesome, and I couldn’t be happier. If you get a chance to work with Tristan, he’s definitely a 5-star sales consultant! More

I was pre-qualified for my Loan I picked the vehicle I wanted before I made my appointment to test drive the car, it was ready when I got there . I was very satisfied with service and the process Steven wanted before I made my appointment to test drive the car, it was ready when I got there . I was very satisfied with service and the process Steven Cortez. was very Helpful I was in and out 1 hour half, could be done in hour thank you CarMax, Buena Park. More

It's was so helpful, I really appreciate all the work was done so fast was done so fast More

CarMax Buena Park was extremely personable, not pushy at all, honest in all aspects of the purchase, Giovanni answered all my questions, and the purchasing process was smooth. They also worked with me in pu all, honest in all aspects of the purchase, Giovanni answered all my questions, and the purchasing process was smooth. They also worked with me in purchasing my old vehicle; they made sure to offer the highest amount. More

Customer service was AMAZING! Tony was also very wonderful and made it so comfortable and easy to purchase my vehicle. Tony was also very wonderful and made it so comfortable and easy to purchase my vehicle. More

Great selection of cars to choose from. Pricing is very reasonable. Everyone is very nice and never Pushy to sell a vehicle, let's you shop and ask questions on your own. Very relaxed atmo Pricing is very reasonable. Everyone is very nice and never Pushy to sell a vehicle, let's you shop and ask questions on your own. Very relaxed atmosphere and comfortable. Seems very honest when buying your car. My only down fall was the wait time to complete the transaction on buying and selling the cars. More

Respectful and good service and had my vehicle ready for me to pickup thank you! me to pickup thank you! More

The buying process took way too long. We shipped the vehicle from the state of Washington to Buena Park, CA. I had financing all secured and had a possible trade in. There is no need to g We shipped the vehicle from the state of Washington to Buena Park, CA. I had financing all secured and had a possible trade in. There is no need to go into full details but the process did not go smooth and we ended up in the dealership for four hours. In 2022, I bought a Toyota from Longo Toyota and was in and out within an hour. More

The auto was reserved and transported to this convenient location. Sales associate was friendly and professional. We were allowed to test drive on our own so we can quietly enjoy and appreciate the car. All location. Sales associate was friendly and professional. We were allowed to test drive on our own so we can quietly enjoy and appreciate the car. All the processing procedures were smooth. This saved us a lot of time. I recommend this dealership. More