CarMax
Kennesaw, GA
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Great customer service starting from the selling of my car, finding and purchasing a new car and financing. Entire process took less than 3 hours. car, finding and purchasing a new car and financing. Entire process took less than 3 hours. More
Friendly, efficient and knowledgeable dealership. Thorough explanation about the car we were interested in and about the process of purchasing it. Thorough explanation about the car we were interested in and about the process of purchasing it. More
The purchase portion was top notch. Then I met the service manager who was an arrogant over zealous rude man. Meeting him and knowing that is the best in their service department put a Then I met the service manager who was an arrogant over zealous rude man. Meeting him and knowing that is the best in their service department put a terrible taste in my mouth. More
I have nieces and nephews that shop for cars and they often ask for my assistance. I have purchased many cars over the years, and I must confess my experience with CarMax matched the best deals and exper often ask for my assistance. I have purchased many cars over the years, and I must confess my experience with CarMax matched the best deals and experiences I have had. I am sure, if I am looking for another car I will start with CarMax. More
Michael Sullivan made the purchase of my car pleasant and easy. He patiently walked me through the entire process while the behind the scene men and women got me ready to drive out in my Accord EX. Highly re easy. He patiently walked me through the entire process while the behind the scene men and women got me ready to drive out in my Accord EX. Highly recommended. More
Very nice, respectful, and knowledgeable. I’ve delt with CarMax since the mid 90’s and have purchased around 5 or 6 cars from them over the years. They stand behind their autos. No regrets I’ve delt with CarMax since the mid 90’s and have purchased around 5 or 6 cars from them over the years. They stand behind their autos. No regrets. Will continue doing business with them. More
The salesman digitally signed all of our paperwork for us WITHOUT asking or receiving our permission. Not only is this illegal, it makes CarMax and the salesman open to a lawsuit. We did not realize he had d WITHOUT asking or receiving our permission. Not only is this illegal, it makes CarMax and the salesman open to a lawsuit. We did not realize he had done it until we had time to go through the paperwork 2 days later. he also lied about other things or his finance person did We will never buy from them again. More

