CarMax

Car buying experience was overall good. I reserved the car online and did a majority of the process online. Had a few hiccups in the payment but was overall good. I reserved the car online and did a majority of the process online. Had a few hiccups in the payment but was overall good. More

Once I purchased the car, response to any inquiry was slow or non-existent. I got disappointed slow or non-existent. I got disappointed More

We had a very delightful experience at CarMax. I appreciate how smoothly everything went during our transaction. We found CarMax was very cognizant of the time we spent in their facility, I appreciate how smoothly everything went during our transaction. We found CarMax was very cognizant of the time we spent in their facility, More

Getting the car was a super easy process. Our salesman was awesome. However, once we left trying to get answers from the sales team was hard. I’ve had the same question for two weeks an no an Our salesman was awesome. However, once we left trying to get answers from the sales team was hard. I’ve had the same question for two weeks an no answer. Getting a response is hard or none at all. This is very disappointing. More

The vehicle's sunroof was not working properly during the test drive. This fault should have been identified prior to shipping. The vehicle was listed as having parking sensors, but it did not. It took s test drive. This fault should have been identified prior to shipping. The vehicle was listed as having parking sensors, but it did not. It took several phone calls and emails before I was able to reach someone to schedule the sunroof repairs. More

A chip in tge windshield that isn't cracking is technically not considered for replacement even though they fixed it and tge plug fell out within 1 week. technically not considered for replacement even though they fixed it and tge plug fell out within 1 week. More

Very good experience and great work for the team thank you for everyone .happy to see the team you for everyone .happy to see the team More

Great experience compared to other dealerships I’ve been to. Seamless and efficient process. I will definitely return. to. Seamless and efficient process. I will definitely return. More

It was easy to buy a car from them. I didn't feel taken advantage of. Nice facility. I didn't feel taken advantage of. Nice facility. More

Very easy process. It literally took 2hrs from the walk in to the walk out. It literally took 2hrs from the walk in to the walk out. More