CarMax

Awful experience. Lied to by multiple sales associates. Clerical errors due to staff also made the buying process difficult and unpleasant. I would not recommend anyon Lied to by multiple sales associates. Clerical errors due to staff also made the buying process difficult and unpleasant. I would not recommend anyone buy from this company. No one is on the same page. More

Everyone was very friendly and professional. Isaac was nice to work with and explained all the options and processes well. Isaac was nice to work with and explained all the options and processes well. More

In addition to very fine work on making the whole deal go forward… Carmax just refunded an adjustment on the final payment. These folks we’re honest and straightforward and I recommend them! forward… Carmax just refunded an adjustment on the final payment. These folks we’re honest and straightforward and I recommend them! More

Jacob Maldonado is a great salesman, being very helpful in what was a more difficult than usual sale with the repair work required for the car. is a great salesman, being very helpful in what was a more difficult than usual sale with the repair work required for the car. More

License plate was missing a bolt - Not sure I had to make an appointment - I am not happy with the service department - My mechanic (who is the owner and more 30 years experience) said the tires were a safet an appointment - I am not happy with the service department - My mechanic (who is the owner and more 30 years experience) said the tires were a safety issue - The individuals in the service department measured the threads in the middle (which apparently met Carmax standards) - My mechanic about blew a gasket (sorry about the pun) - overall, not a great experience More

This was my first time at a carmax and it was so nice! Freddy was so nice to work with. Freddy was so nice to work with. More

The staff at the dealership were all friendly and efficient. They walked me through the whole process quickly and easily. efficient. They walked me through the whole process quickly and easily. More

Everything was pretty smooth and my salesman was excellent! Would definitely recommend to a friend. excellent! Would definitely recommend to a friend. More

Mostly fine. We waited too long for the software to load, the sales person insisted there were no recalls even though I pulled one up that had been in the news an We waited too long for the software to load, the sales person insisted there were no recalls even though I pulled one up that had been in the news and then the finance person -Oscar - acted as if we were disrupting his day. His same crappy attitude was on display a few days later when we went back to clean up some paperwork he acted dismissive and put out again. More

Jacob was my salesperson and he went out of his way to help me find my car. help me find my car. More