CarMax
Beaverton, OR
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I had a great experience at CarMax Beaverton. I was able to walk the lot without feeling rushed or pressured, and I looked at multiple vehicles before making a decision. I test drove a few cars, I was able to walk the lot without feeling rushed or pressured, and I looked at multiple vehicles before making a decision. I test drove a few cars, and the process was easy from start to finish. Trading in my vehicle was also hassle-free. Sheppard K. was helpful and made the overall experience smooth and comfortable. I would definitely recommend this location. More
Pretty easy process - I had to pay to have the car shipped to the dealership in Beaverton - Once it arrived they checked it over and I went for a test drive. Liked the car and it took about 2 hours f shipped to the dealership in Beaverton - Once it arrived they checked it over and I went for a test drive. Liked the car and it took about 2 hours from start to when I could drive off the lot. They helped me transfer my plates from my previous vehicle - Seemed like the price was fair and I do like the no haggle - I have to check with the manager arrangement. I would recommend this process and this company More
Very straightforward process. I was able to utilize the CarMax appraisal to understand how much I could get for my old vehicle. From there, taking multiple vehicles on a test driv I was able to utilize the CarMax appraisal to understand how much I could get for my old vehicle. From there, taking multiple vehicles on a test drive was very seamless and helped to complete the entire process within a few hours. More
I found an excellent deal for a little car that I had well-researched. I got a fair trade payment for my old car. The process was efficient and simple. My Salesperson, Sheppard, was friendly and knowledg well-researched. I got a fair trade payment for my old car. The process was efficient and simple. My Salesperson, Sheppard, was friendly and knowledgeable. Telephone customer service was personable and warm. My only wish is that there was more transparency during the shipping process: trade quotes are only “official” for 7 days but the shipping time took longer. More
Fast, friendly, professional. The whole process was great. There are a few issues with the truck, but i have an appointment next Monday to have them fix them. The whole process was great. There are a few issues with the truck, but i have an appointment next Monday to have them fix them. More
Reimbursement for a manual seems to be going smoothly. But I'm upset that they won't reimburse me for a cargo cover. They said "cargo cover" was not listed as an included item in the ad for the car. I loo But I'm upset that they won't reimburse me for a cargo cover. They said "cargo cover" was not listed as an included item in the ad for the car. I looked at several of their ads for SUVs and saw that "cargo cover" was not listed in any of them. Does that mean none of them come with one? I doubt it. It seems reasonable for a customer to expect a cargo cover to be included. More
Hassle free buying experience, everyone is nice and treated me well. I came in to trade my old car and I was out with my new car in less than two hours. treated me well. I came in to trade my old car and I was out with my new car in less than two hours. More

