CarMax

I purchased a car with the help of Remi, he was so helpful and went above and beyond staying late to make sure I got to finish the process to purchase my car. He was friendly and answered my questions helpful and went above and beyond staying late to make sure I got to finish the process to purchase my car. He was friendly and answered my questions, More

I was really happy with my experience at Carmax. I was able to test drive the car for 24 hours, enough time to take it to my mechanic for a pre-purchase inspection. When I returned the following the I was able to test drive the car for 24 hours, enough time to take it to my mechanic for a pre-purchase inspection. When I returned the following the day, the purchase process was easy. Later I brought the car back to have the cabin air filter replaced and the service department was just as great as the sales department. Thanks, Carmax! More

Service department is responsive and efficient. Carmax sticks by their warranty. Aaliyah is a keeper!!!!!!!! Carmax sticks by their warranty. Aaliyah is a keeper!!!!!!!! More

It was low pressure, and easy to browse around and then to decide on a vehicle. to decide on a vehicle. More

Clean and very welcoming staff, I was greeted immediately by staff pleasantly when I arrived. I would definitely recommend to my friends and family by staff pleasantly when I arrived. I would definitely recommend to my friends and family More

Not happy. Oil filthy & over filled. Front brake pads @ 1mm remaining after the vehicle went through a 125 point inspection. Cabin filter never serviced. I want Oil filthy & over filled. Front brake pads @ 1mm remaining after the vehicle went through a 125 point inspection. Cabin filter never serviced. I wanted to purchase the vehicle in the daytime. But the deal went down @ night time. The next day I found a ding in the front windshield that was not disclosed. I purchased the vehicle. Brought it to my auto repair shop (owner). Changed the oil, replaced front brake pads & sensors, cabin & air filters. Had the windshield repaired. Almost forgot, when I was driving home with the vehicle, the salesman called & asked me to return the GPS tracking device they forgot to remove while I was writing them the check. That made for a long night. Vehicle was ordered November 3 from Salem NC. Promised vehicle on November 28. Drove off the lot December 3. More

Clean, took a long time for the paperwork, low ball trade in which was lower than even blue book. Very disappointed and will let people know. in which was lower than even blue book. Very disappointed and will let people know. More

Carmax is excellent! Many people don’t realize what they offer and how they do not pressure anyone to buy a car yet they provide every support for an important financial Many people don’t realize what they offer and how they do not pressure anyone to buy a car yet they provide every support for an important financial decision. They also guarantee their work everybody from the service department to the financial department to this sells department have been so amazing and always showed great customer service. I would refer Carmax to everyone that is interested in buying a car and wanting the best experience. More

The dealership continues to be very well managed even after eight years plus I have been working with them. The salespeople are smart and knowledgeable and the finance department personnel are easy to w after eight years plus I have been working with them. The salespeople are smart and knowledgeable and the finance department personnel are easy to work with always. More

The dealership was amazing. I was a happy customer and was guided through to finding the right vehicle. Thanks to Nicole Matolvan I was a happy customer and was guided through to finding the right vehicle. Thanks to Nicole Matolvan More