CarMax
Santa Rosa, CA
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Super clean office. Everyone was super nice and Dom my sales guy was really helpful and made the whole process a breeze. Would definitely come back. Everyone was super nice and Dom my sales guy was really helpful and made the whole process a breeze. Would definitely come back. More
I went to car max looking for a car. I knew what car i had in mind and when I explained it to Peter. He found the exact car that I was looking for my experience with carmax, was no press I knew what car i had in mind and when I explained it to Peter. He found the exact car that I was looking for my experience with carmax, was no pressure. I definitely would recommend carmex to friends and family and my next vehicle More
As a first time buyer from CarMax, I will say that I was happy with how the whole process went! Not only was it easy for me to look for vehicles and see their history, the amount of pictures from the inter happy with how the whole process went! Not only was it easy for me to look for vehicles and see their history, the amount of pictures from the interior and exterior really made me feel as if I was there looking at the car in person! Now, as soon as I made a choice, or thought I did, I was called the next day, and they even helped me look at a few others via a link through text messages. Once my mind was made, I started some of the process for obtaining the vehicle so that it made it faster and easier to obtain. I set a test drive appointment, which I later skipped, went to the dealership, and left with my new car! I forgot to mention that my car had to be shipped, which, depending on how far it is, cost me nothing as it was not too far from the dealership I was close to. I think it's nice that they could do that. Also, if you find that it isn't what you wanted, you do have time to exchange your vehicle or, if need be, cancel the whole process. FYI, the customer service was great! More
I had a positive experience with purchasing my 2019 lexus is 300. Peter Blitzer and Elaine Davis were very helpful with the whole process. is 300. Peter Blitzer and Elaine Davis were very helpful with the whole process. More
Nikki was so great to work with. She helped us every step of the way and showed us various cars. I'd refer people to her and to Car Max. She helped us every step of the way and showed us various cars. I'd refer people to her and to Car Max. More
Very friendly, helpful service. The agents did their best to take care of my exchange as quickly as possible so I could drive back home in my new car. The agents did their best to take care of my exchange as quickly as possible so I could drive back home in my new car. More

