Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

CarMax

Santa Rosa, CA

Overview
Reviews
Vehicles
not yet
rated
3 Reviews
Call Dealership (707) 890-3289

2783 Corby Ave

Santa Rosa, CA

95407

Directions

By Type

Showing 3 reviews

February 17, 2024

Horrible communication, was told by four different people they would call us back received none. More

by Obreque.rodrigo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
Report | Print
July 31, 2022

I arrived to my appointment and still waited 25 minutes to test drive the car. I drove 3 hours to this dealership because they wanted to charge me 300.00 to move it to a closer store - crazy ! So after More

by 2astotts
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Report | Print
August 27, 2021

MY CAR WAS DELIVERED FROM MODESTO TO SANTA ROSA.EXCELLENT! More

by KIETSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RACHEL DE LEON
Report | Print
Aug 27, 2021 -

KIETSA responded

I've been to CARMAX once years ago. I found my car online with the notation: recently added. I immediately responded, the car was delivered from Modesto to Santa Rosa. I went to see it, drove it, bought it. I worked with Rachel De Leon who was terrific. I'm a real estate broker, so I appreciated her professionalism, knowledge and especially not bring pushy at all. I'm not and didn't want to deal with anyone who was. They also took my car in as a trade in, giving me fair value for it. Their policy of having a certain amount of days within which to return the car for a full refund was attractive also, but I'm keeping the car. It's very comfortable; however, I feel like I'm in a spaceship with all of the technology. I will recommend CARMAX 100%; especially Rachel. Thanks, Diane Litchfield