CarMax

Car was damaged during shipping and they tried to hide it and lie about it. They told me it would be fixed but did a poor job repairing the dent and didn’t repaint. So much more damage on the car than the and lie about it. They told me it would be fixed but did a poor job repairing the dent and didn’t repaint. So much more damage on the car than the listing reflected. It was severely out of alignment but the dealer acted like the didn’t notice anything. Every step of the way was dishonest and sleazy. I regret buying from carmax. More

This was my first time purchasing a car online, and CarMax made the experience very easy and straightforward. The process was clear, fast, and completely stress-free. The paperwork was handled efficien CarMax made the experience very easy and straightforward. The process was clear, fast, and completely stress-free. The paperwork was handled efficiently, and there was no pressure or back-and-forth like you often experience at other dealerships. There was a small issue with my first vehicle, but CarMax handled it professionally and made sure I ended up with the right car. The replacement process was smooth, and everything was taken care of without hassle. Casey assisted me from beginning to end and was outstanding. She was professional, attentive, and communicated clearly throughout the entire process. Because of her, everything went seamlessly. If you’re visiting this location, I highly recommend asking for Casey. Overall, a great experience, and I would absolutely recommend CarMax to anyone looking to purchase a used car online at their own convenience. More

The Sahara location I will start by saying is so much better than the centennial location BUT after my car was purchased quality once again was lacking… carmax has left a very bad taste in my mouth and a better than the centennial location BUT after my car was purchased quality once again was lacking… carmax has left a very bad taste in my mouth and a good amount of buyers regret overall. I have gotten 2 cars from this company within 2 months of eachother due to the first one being a total junker that they did not want to fix, the process took forever to diagnose it MULTIPLE times.. second car Is already problematic, I am very happy that I am such a good mechanic or I feel carmax would’ve gotten the better of me multiple times. At the end of the day it’s easy to get a car but if your like me, the average money making human BUY THE WARRANTY YOULL NEED IT. I am now paying 20$ more a month for a car I didn’t want that is 2 years older then the first junker that I was sold,, BUY WITH EXTREME CAUTION AND ID RECOMMEND ONLY IF YOU ABSOLUTELY NEED SOMETHING TO DRIVE! More

I really needed a car and the whole process was very simple and laid out. My dealer was an older guy named Alan was very helpful and knowledgeable and I would definitely buy a car from him again. His cu simple and laid out. My dealer was an older guy named Alan was very helpful and knowledgeable and I would definitely buy a car from him again. His customer service was amazing and there was no pressure, but he help me get a car that I would want. Very positive experience! More

My experience with CarMax was one of the greatest things first to ever had in my life thank you very much for this first to ever had in my life thank you very much for this More

very efficient but still waiting for my auto tags Purchased my car 2 weeks ago and still waiting on car tags,Would like to know when it comes in. Purchased my car 2 weeks ago and still waiting on car tags,Would like to know when it comes in. More

I have purchase a lot of cars, but none of those previous dealership can compare to CarMax. This was by far the best car buying experience I’ve ever had. dealership can compare to CarMax. This was by far the best car buying experience I’ve ever had. More

I went in thinking I could not get myself a car , but I was wrong. I was treated by a wonderful service writer and found out I was approved. So I purchased my very first new vehicle. So excited. was wrong. I was treated by a wonderful service writer and found out I was approved. So I purchased my very first new vehicle. So excited. More

We had a really an excellent experience with Kelly Morales at the West Sahara dealership. She is extremely professional and took the time to get to know what we were looking for, our likes and dislike Morales at the West Sahara dealership. She is extremely professional and took the time to get to know what we were looking for, our likes and dislikes, and to explain everything. Five Stars for Kelly! More