CarMax

Pleasant experience in contrast to buying from a regular car dealership. Also, the whole car purchase was so much faster: no sales person running back and forth to the manager. Most of the transactions were car dealership. Also, the whole car purchase was so much faster: no sales person running back and forth to the manager. Most of the transactions were handled at the sales person's desk, who was friendly and efficient More

This is the second time I have bought a car from this particular CarMax in Burbank. The salesperson, Engy, was so helpful and quickly understood my needs, which made the whole process so easy. She was ve particular CarMax in Burbank. The salesperson, Engy, was so helpful and quickly understood my needs, which made the whole process so easy. She was very well informed, extremely friendly and patient. Whenever a question came up that required a senior manager’s input, she immediately made that happen in a seamless manner. It was a pleasure to have her help me find the right car. The dealership itself is clean, well stocked and very well organized. More

I had a great experience at the dealership. Engy was extremely helpful, friendly, and professional throughout the process. She made me feel comfortable, answered my questions, and provided exce Engy was extremely helpful, friendly, and professional throughout the process. She made me feel comfortable, answered my questions, and provided excellent assistance. I truly appreciated her outstanding customer service and support. More

Very professional and knowledgeable about what needs to be done and steps to purchase a vehicle..2 thumbs up 👍 be done and steps to purchase a vehicle..2 thumbs up 👍 More

My service provider was attentive, accommodating, and courteous. All of my questions and concerns were handled efficiently. I was graciously attended to from beginning to end. It was a pleasant experienc courteous. All of my questions and concerns were handled efficiently. I was graciously attended to from beginning to end. It was a pleasant experience. More

While looking through the cars, we came upon one that really caught our eyes. A Volkswagen Jetta,. The mileage was not too high for the year of the car and the price was in our range. While going over th really caught our eyes. A Volkswagen Jetta,. The mileage was not too high for the year of the car and the price was in our range. While going over things with the rep, we were treated greatly, even the manager came over to introduce herself. After going over everything and getting the approval from my credit union, everything went smoothly and when all the paperwork was done, we left with our vehicle. Thank you. More

I had a great experience at CarMax. Sophia helped me navigate the paperwork and get me the car I wanted. Sophia helped me navigate the paperwork and get me the car I wanted. More

Most easy, seamless, and best car buying experience I have ever had with excellent service have ever had with excellent service More

From day one, everyone was very helpful. Low key, no pressure. They helped me get to a great car. I never want to go to a regular car dealer again Low key, no pressure. They helped me get to a great car. I never want to go to a regular car dealer again More

Selecting and test driving the two vehicles was good. The employee was also good in explaining the purchase details. However, the entire process took over 5 hours and that is with a reservation. Also, o The employee was also good in explaining the purchase details. However, the entire process took over 5 hours and that is with a reservation. Also, one of the cars we were going to purchase I saw a bulge on the sidewall front tire and they said they would fix it before I buy it. I told the employee that I was going on vacation and I won't be back for a week. He talked to his manager and said he would hold it for me. When I got back, it was already sold. More