Back

CarMax

Burbank, CA

4.6
51 Reviews

1000 South Flower Street

Burbank, CA

91502

Directions

Filter Reviews by Keyword

By Type

Showing 51 reviews

February 04, 2026

There was no receptionist at the front so I came into Carmax feeling lost and waiting. I despise purchasing a car but it was time. Kouroish Ghaibi came to the front desk and asked me about a car I had sh More

by vj1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kourosh Ghaibi
February 02, 2026

Great friendly service with no hassle. Ike was able to find us a great deal on a car and has been very supportive and helpful even after the purchase. More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ike Ayvazyan
January 30, 2026

The minute that we walked through the door we were greeted and quickly met with a salesperson. Engy was warm, welcoming and very professional. She was not pushy but bright and cheery. Engy listened to More

by lisalamattina2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Engy
January 27, 2026

Alfredo at Carmax burbank was so helpful and kind! Love my car. It didn't take too long because I did a lot of it over the phone beforehand as well. More

by personwhoboughtcar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo
January 25, 2026

Lydia was excellent. Greeted us with a smile . She made sure we had all documents uploaded and made sure we were able to purchase our vehicle More

by Phyl_phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lydia
January 25, 2026

I had a great experience with CarMax. I would say the best experience i've ever had in my entire life, at any dealership, hands down! It was a pleasant environment and everything was hand More

by Corbaina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabby
January 23, 2026

I was very pleased with my salesman he explained everything very thorough and I felt no pressure in purchasing my vehicle. More

by runcardenas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike his email 131221@carmax.com
January 23, 2026

Engy made things really easy to understand and the whole process went smoothly with no problems whatsoever, especially since I didn’t set up an appointment before hand. (I was a walk in) If anyone can clear More

by jangoncan29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Engy Elbahei
January 22, 2026

Honestly best experience I’ve had in buying a car my sales agent was a huge help and helped explained how everything worked step by step I’ve even recommended my daughter go to carmax in Wisconsin More

by ingridlizeth79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Escamilla
January 20, 2026

Clean environment. Good trade in value. Professional and friendly staff. Enjoyed buying a car from this location! Justin and Rebecca were wonderful to work with! More

by ECK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Session
1
...