CarMax

I had a great experience! The days of haggling are, hopefully, gone! Everyone I dealt with care about my experience, and clearly worked to put me into a car If be happy with The days of haggling are, hopefully, gone! Everyone I dealt with care about my experience, and clearly worked to put me into a car If be happy with. More

This was the 5th vehicle I’ve purchased from this dealership and I’ve been impressed by the fact that the service continues to improve. dealership and I’ve been impressed by the fact that the service continues to improve. More

The car buying process was as easy as anyone could expect the no hassle Price was fair and although I didn’t get what I wanted for my car that I turned in, I believe I got a fair price A few things should h the no hassle Price was fair and although I didn’t get what I wanted for my car that I turned in, I believe I got a fair price A few things should have been done to my car when I got it like replace the key fobs battery and inspect the tire that they had to fill up with air, but when I drove it home, the tire pressure light came on, but the service department yesterday was kind and thoughtful. They got me a Lyft home when the new tires did not come in on time and then got me back to the dealership even at a late time All service departments should be run this way More

with the exception of the construction in the office , it was a good experience. I would recommend it. it was a good experience. I would recommend it. More

Everyone was so friendly and helpful. I really appreciated how patient my salesperson was with me. I had a lot of questions and I had lots to think about. They didn't rush me or anything. I really appreciated how patient my salesperson was with me. I had a lot of questions and I had lots to think about. They didn't rush me or anything. They also accommodated me with everything I needed. When I realized I had left something in my trade in a couple of hours later, they even got it out and held it for me until I could pick it up the next day. So kind! More

It was a good experience, Justin was a great employee of Carmax. The only thing I didn't appreciate. I got a flat tire a week later and when I got it patch briefly, before getting it replaced. The tire sho Carmax. The only thing I didn't appreciate. I got a flat tire a week later and when I got it patch briefly, before getting it replaced. The tire shop showed me that the tire had already been patched before. So I was lied too, when I was told that the tires were new! More

Not happy with lack of follow through. The after “service” they dropped the ball BIG time! The after “service” they dropped the ball BIG time! More

They were so helpful and accommodating! Super fast and willing to work with you! The staff is so helpful and attentive! Definitely come to CarMax! Super fast and willing to work with you! The staff is so helpful and attentive! Definitely come to CarMax! More

My son and I had an excellent experience at Carmax and would recommend it to anyone. Angel worked with us and could not have been more knowledgeable, quick, and pleasant. would recommend it to anyone. Angel worked with us and could not have been more knowledgeable, quick, and pleasant. More

I am happy with the car I bought and was treated well by the sales person Ricardo. But although the technicians spent some time going over my car I found a problem soon after I left, tire pressure icon tha the sales person Ricardo. But although the technicians spent some time going over my car I found a problem soon after I left, tire pressure icon that would not go off. So I had to come back and was not easy to find the time. I also had some concern about the brakes but they were apparently carefully checked when I came back. Susu in the service department was very helpful to me when I got there and showed me a number of things about the car that I hadn't understood. All of the sensors for the tires needed to be changed so the problem with the tire pressure icon was alleviated while I was there, but although I waited three and a half hours, the technicians neglected to put the dashboard display back the way it was supposed to be. Susu was not there when I left so she didn't know this and I didn't see it. I saw it later and called and Hazel said they would remedy this quickly so finally I was able to return a second time and it was done quickly and I was given a car wash and the gas tank filled which kind of made up for at least some of the time I'd needlessly lost. I wanted to give five stars for the car itself and for Susu and for generally good treatment, but because of needing to come back twice, which could have been avoided both times if the technicians had been more observant, I'm withholding one star, even though I am satisfied in the end. I waited to write my review until everything was fixed and working properly. More