CarMax

Lydia Doughlin was so knowledgeable, efficient and lovely to deal with. It was an excellent experience. to deal with. It was an excellent experience. More

Davit was very helpful and patient throughout this process. He guided me and was very kind- explaining everything, and was very understanding. Probably one of the best sales person I have ever encou process. He guided me and was very kind- explaining everything, and was very understanding. Probably one of the best sales person I have ever encountered. Thank you, Davit. More

Positive experience. Always welcoming and helpful. I feel they give clear and fair prices. This is my 3rd purchase from Carmax. Always welcoming and helpful. I feel they give clear and fair prices. This is my 3rd purchase from Carmax. More

I had a really good experience with CarMax. I had to swap cars within the 10 day period, and they made the process very easy. They went out of their way to accommodate me. I found everyone to b I had to swap cars within the 10 day period, and they made the process very easy. They went out of their way to accommodate me. I found everyone to be super friendly and attentive. More

1st salesperson--1 minute "test drive" up and down the outside street. Took car to mechanic--some problems. Your folks determined cracked frame. Totaled car. Had to restart. (Why didn't you catch tha outside street. Took car to mechanic--some problems. Your folks determined cracked frame. Totaled car. Had to restart. (Why didn't you catch that before you sold it to me). 2nd salesperson--"take car for 20 minute private test drive and bring it back". Took car to mechanic--some problems. Brought it to your folks to fix. Took THREE weeks!!!! (And we were told we were lucky to get it back so quick. Susu was excellent applying pressure on mechanics. You'd figure that after my first experience I'd go to the head of teh line. More

It was a good experience having most of the paperwork completed ahead on time. Total time including test drive and signing everything was about 45 minutes. completed ahead on time. Total time including test drive and signing everything was about 45 minutes. More

It was a good experience. Car had multiple dents that were addressed on the site but I still bought it anyway. Car had multiple dents that were addressed on the site but I still bought it anyway. More

It was so easy and quick, and sales man was very helpful , kind and had patience with me.. great experience , kind and had patience with me.. great experience More

Perfect sales K. G gave us a perfect experience in the store!Thank you so much! G gave us a perfect experience in the store!Thank you so much! More

I had a great experience when I walked into the Burbank dealership. I had already reserved my car, but didn't have a salesperson. Kourosh was working the very front of the store and he helped me through dealership. I had already reserved my car, but didn't have a salesperson. Kourosh was working the very front of the store and he helped me through the entire process! More