
CarMax
Houston, TX
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My sales rep was Abad and she was very professional and respectful and she helped me and my son get our new car which is our second car from you respectful and she helped me and my son get our new car which is our second car from you More
From start to finish, my carmax experience was excellent. All matters were handled efficiently, and everyone with whom I came into contact was friendly, professional, and kind. AND I love my new car! All matters were handled efficiently, and everyone with whom I came into contact was friendly, professional, and kind. AND I love my new car! More
I was disappointed with the cleanliness of the vehicle. I had to go back to show them the blue paint and dust of over in between the seats. Too many issues, I end up returning the car and purchased a diffe I had to go back to show them the blue paint and dust of over in between the seats. Too many issues, I end up returning the car and purchased a different one. More
I had a phenomenal experience working with Stan at CarMax. He was extremely nice, knowledgeable, and helpful throughout the entire process. He took the time to explain everything clearly and went abov CarMax. He was extremely nice, knowledgeable, and helpful throughout the entire process. He took the time to explain everything clearly and went above and beyond to resolve the issues I was having. Although I came in feeling very annoyed about having to bring my car in, Stan completely turned the situation around and made all of my frustration disappear. His professionalism and care truly stood out, and I greatly appreciate everything he did for me. Moving forward, I prefer to only work with him when I visit CarMax. Thank you so much, Stan! More
SW Freeway location was good. I needed a windshield replaced and was told the Katy location would handle since they were closer but when I called that location they told me that t I needed a windshield replaced and was told the Katy location would handle since they were closer but when I called that location they told me that they do no handle windshield replacements. I had to go back and handle with the original Carmax location. More