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CarMax

Houston, TX

4.6
19 Reviews

6909 Southwest Freeway

Houston, TX

77074

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Showing 19 reviews

November 01, 2025

The sales person was excellent. The vehicle is great for a used vehicle even though it has some issues that I must resolve with the service department. More

by Jose Gomez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farhad Ramii
October 29, 2025

Probably the fifth car we have bought from CarMax. Everything was smooth, friendly and clear More

by silberd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lindon
October 29, 2025

Salesman was patient, thorough, and very accommodating. Everyone we encountered was very friendly. Enjoyed our experience. More

by Bourgeois
Recommend Dealer
Yes
Employees Worked With
Mr. Connor
October 28, 2025

Great service, I was able to test drive multiple vehicles. No pressure to buy and paperwork was easy. More

by kees1927
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abad
October 26, 2025

Great experience, no pressure, salesman was very nice and great to work. Highly would recommend. More

by Kimmgill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sandler
October 18, 2025

My experience was great from beginning to end. Tom was very knowledgeable and patient. We had an enjoyable experience. More

by kym10_4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
October 11, 2025

My experience was great the my only suggestion would be to let go of that customer service number you call it is confusing More

by bobbieg04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter ogiamien
October 07, 2025

My sales rep was Abad and she was very professional and respectful and she helped me and my son get our new car which is our second car from you More

by gaynellgilmore06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abad
October 05, 2025

the dealer was really friendl. he acrively helped the car buying process. he makes great experience in carmax. More

by yeonghyeon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter
October 01, 2025

From start to finish, my carmax experience was excellent. All matters were handled efficiently, and everyone with whom I came into contact was friendly, professional, and kind. AND I love my new car! More

by kctcooney
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abad and others.
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