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CarMax

Houston, TX

4.5
12 Reviews

6909 Southwest Freeway

Houston, TX

77074

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Showing 12 reviews

October 07, 2025

My sales rep was Abad and she was very professional and respectful and she helped me and my son get our new car which is our second car from you More

by gaynellgilmore06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abad
October 05, 2025

the dealer was really friendl. he acrively helped the car buying process. he makes great experience in carmax. More

by yeonghyeon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter
October 01, 2025

From start to finish, my carmax experience was excellent. All matters were handled efficiently, and everyone with whom I came into contact was friendly, professional, and kind. AND I love my new car! More

by kctcooney
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abad and others.
September 30, 2025

The service was great and the staff was amazing. Very easy process and great selection of inventory More

by moreliasno04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farhad
September 29, 2025

I was disappointed with the cleanliness of the vehicle. I had to go back to show them the blue paint and dust of over in between the seats. Too many issues, I end up returning the car and purchased a diffe More

by Peace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen Deruise
September 28, 2025

Peter has his own expertise of customer service. He was really friendly dealer and provided comfort process. More

by yeonghyeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
September 25, 2025

I had a phenomenal experience working with Stan at CarMax. He was extremely nice, knowledgeable, and helpful throughout the entire process. He took the time to explain everything clearly and went abov More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanley
September 24, 2025

I had great experience from a to z and the sales consultant is very helpful More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Williams
September 21, 2025

The staff was extremely friendly and welcoming. Felt very at ease trying to find a vehicle. More

by cebulex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farhad-Mohd Rahim
September 15, 2025

SW Freeway location was good. I needed a windshield replaced and was told the Katy location would handle since they were closer but when I called that location they told me that t More

by has7230
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tammy
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