CarMax Norco

Truck was shipped from back east we paid 2k, when we went to view the truck and to close the deal the truck was not presentable. Once it arrived, there was several places it was damaged from the trip windshi to view the truck and to close the deal the truck was not presentable. Once it arrived, there was several places it was damaged from the trip windshield was repaired before we got there. The antenna was broken we noticed when we got there, the rain guards were missing. The front scoop was scraped. The sticker fell off from the back of the truck and there was a scratch. We were very disappointed & almost backed out. We were expecting a better presentation. The truck was extremely filthy inside and out. and several repairs needed to be made. In order for us to get the repairs done, we had to bring the truck back and it took two weeks to get an appointment and they said that they would have all the parts ready they would need to do the repair but when the truck was given to them, they didn’t have everything on hand as promised. There was one thing they couldn’t finish. There were no locks for the locks on the bed. They were gonna get the locks replaced, and that was not done so we’re doing that on our own. So bottom line it took us years to save this money for our retirement truck. Hopefully this truck will serve the purpose that we hope it should. Happy to hear from you More

I have used CarMax several times in the past. Twice to pay off cars. And just recently for a trade in. I bought a vehicle. I won’t go to any other CarMax other than Norco Carmax. The staff are ki Twice to pay off cars. And just recently for a trade in. I bought a vehicle. I won’t go to any other CarMax other than Norco Carmax. The staff are kind and knowledgeable. More

I had a great experience working with CarMax from the moment I spoke to the first representative in the interest of my car to the finance manager, Kenny. everyone who I’ve come in contact with while I wa moment I spoke to the first representative in the interest of my car to the finance manager, Kenny. everyone who I’ve come in contact with while I was at the dealer making my transaction was professional friendly made me feel like family took my car back for a repair and spoke to Brian Cook, who was amazing top-notch team from start to finish highly recommend this location.. thank you to everyone that I came across while I was purchasing my car. thank you, CarMax in Norco for making my transition, easy smooth, hassle, free and thank you to your amazing stuff.They are Wonderful.⭐️⭐️⭐️⭐️⭐️ More

Customer service was great and buying experience was made easy. I highly recommend car max easy. I highly recommend car max More

Purchasing the vehicle from this facility was an enjoyable experience with no pressure to make the deal. enjoyable experience with no pressure to make the deal. More