CarMax Lubbock

Everyone was great and friendly! Sedrick and Cody were so sweet, understanding, and answered every question I had! Sedrick and Cody were so sweet, understanding, and answered every question I had! More

Kobe was professional and very easy to work with, making the overall experience exceptionally pleasant. the overall experience exceptionally pleasant. More

My experience was excellent. Kobe was professional and easy going, making the entire process feel well executed and seamless. Kobe was professional and easy going, making the entire process feel well executed and seamless. More

The first car we got was some problems and they took it back. Found us another vehicle very quickly. All of the personnel were professional and patient. back. Found us another vehicle very quickly. All of the personnel were professional and patient. More

This was the best car buying and selling experience ever! My credit isn’t the best but I was able to drive away with the car I chose for an affordable price. They accepted my trade with no issues. Thank My credit isn’t the best but I was able to drive away with the car I chose for an affordable price. They accepted my trade with no issues. Thank you Car Max!! More

Quick. Easy. Accurate. Be back for the next vehicle I need. Even the shipping was easy and transparent Easy. Accurate. Be back for the next vehicle I need. Even the shipping was easy and transparent More

Supper fash and easy process, people were very friendly. In and out in no time! In and out in no time! More

Esperanza was wonderful to work with . She went over everything with me and made the process a lot easier !! Thankyou so much !! I love my new/used car 💜💜 She went over everything with me and made the process a lot easier !! Thankyou so much !! I love my new/used car 💜💜 More

So this is a mixed review I had originally dealt with the El Paso, Carmax and it was not a great experience. Had a very aggressive salesman who transferred me to someone else and then I was able to speak to El Paso, Carmax and it was not a great experience. Had a very aggressive salesman who transferred me to someone else and then I was able to speak to somebody on the 800 line who was absolutely wonderful and so helpful and so informative. leann Maldonado. Wow, what a breath of fresh air she was! ! After that, it was smooth sailing had a really terrific experience with Carmax at that point really understood the process after her explanation and her handling of it and then it was able to be shipped to a closer location for me to Lubbock for $285 and then the dealership in Lubbock super friendly guys very knowledgeable Very friendly easy to work with so overall it was a really good experience. I think the initials contact could've been better but overall a really positive experience thank you Carmax this is my first used car with you guys and I really appreciate all the extra benefits that you guys provide as far as warranties delivery services, etc. thank you again More