CarMax - Austin South
Austin, TX
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I have bought a total of 5 cars at CarMax, and 2. 5 at this one i keep returning to CarMax for peace of mind around buying a used car. One car I bought else CarMax-where turned out to be a lemon, a 5 at this one i keep returning to CarMax for peace of mind around buying a used car. One car I bought else CarMax-where turned out to be a lemon, and I used the extended warranty at the car dealer to get it repeatedly fixed. The warranty always worked and for 3 times the amount I paid for it. You don't want to need that thing, but I was glad I had it! Lemons happen, new and used, but I worry much more about used cars. The '2.5' above is because the last car I bought had a sunroof issue that GM could not fix. This CarMax dealer did the right thing, bought me out of the deal for everything I had in it, applied it to a different car I wanted, shipped it to there, and set me up about as painlessly as it is possible. They stood behind that sale. Put me in a car that works perfectly. Not [planning on buying a used car again anytime soon (my CarMax newest car that replaced the GM is 2 years old and only has 7k miles on it), but it I do... More
The dealership is great because of the people. Toby helped me with three cars. I shipped one there and didn't buy it. I bought another one and then returned it. Bought another after that. The unbe Toby helped me with three cars. I shipped one there and didn't buy it. I bought another one and then returned it. Bought another after that. The unbelievable return policy is for real. The office staff is thorough and helpful. Great way to buy a car. Pay cash for a one owner never wrecked fully serviced car for best results. More
I am an old car salesman from los Angeles. Hull Dobbs system and Wayne management. CarMax was a real pleasure. I enjoyed both sales and service. Thanks CarMax! Hull Dobbs system and Wayne management. CarMax was a real pleasure. I enjoyed both sales and service. Thanks CarMax! More
I had the pleasure of working with the service department due to a small malfunction of my vehicle and the customer service was a 10/10 thank you carmax for making this an excellent experience ☺️ due to a small malfunction of my vehicle and the customer service was a 10/10 thank you carmax for making this an excellent experience ☺️ More
Excellent customer service. Our salesman was very patient. He stayed 2 hrs late to seal the deal. A wide variety of car options. Smooth process. My daughter is very pleased with Our salesman was very patient. He stayed 2 hrs late to seal the deal. A wide variety of car options. Smooth process. My daughter is very pleased with her new car. More

