CarMax Amarillo

Customer service was awesome. Great, professional, and friendly. Even though 3rd party disappointment carmax leaders and management were all on taking care of us. Great, professional, and friendly. Even though 3rd party disappointment carmax leaders and management were all on taking care of us. More

They where not only attentive and knowledgeable but patient. We knew what we wanted but took a bit to figure out the how and we were given all the time we needed. patient. We knew what we wanted but took a bit to figure out the how and we were given all the time we needed. More

The customer service here is unmatched compared to other dealerships. They right their wrongs, and make sure you're taken care of. Ill be using these guys when my own kids need a vehicle. Truly impressed. dealerships. They right their wrongs, and make sure you're taken care of. Ill be using these guys when my own kids need a vehicle. Truly impressed. More

Everyone was really nice, that I likes most about carmax was that they weren’t commission based, so they weren’t talking over my shoulder trying to get me to buy a car. Instead I was able to go out to their was that they weren’t commission based, so they weren’t talking over my shoulder trying to get me to buy a car. Instead I was able to go out to their lot and look at any car I wanted. The only complaint I had with them was having to provide documents that I already submitted online, which that could totally be a company policy to double check idk, but the point of an appointment was to save time and I wasn’t able to because I had to re-provide documents. More

Courteous, friendly, professional service. Quick and easy transaction for exactly the car I wanted. All good. Quick and easy transaction for exactly the car I wanted. All good. More

Was great! Aven was top tier, informative and professional. Best car buying experience I have ever had. Aven was top tier, informative and professional. Best car buying experience I have ever had. More

Super nice and friendly,very helpful as well as detail oriented. It was a welcome fresh breath of air. oriented. It was a welcome fresh breath of air. More

I had a great experience with CarMax except for the phone system. I ordered a 2021 Ram 1500 limited that was listed as being in Oklahoma City. The shipping was free. That was a surprise! I found everything w system. I ordered a 2021 Ram 1500 limited that was listed as being in Oklahoma City. The shipping was free. That was a surprise! I found everything was as advertised. I actually took my 185,00 2019 Ram 1500 lLonester to see what they would pay for it. We discovered they already had the 2021 in. The pickup was clean on the inside. Over time I discovered a few problem like worn out tires and lights not functioning properly. The fixed it under 90 day, 4000 mile warranty! Except for the phone system everything was done pleasantly and efficiently. I have already told my friends. I finally found a phone number that might bypass the home phone system and connect me directly to the service department. I wonder how many sales the phone system has cost CarMax? More

Excellent experience the salesman Carl was a good man and so was Tyler the mechanic they’re always real nice and they did everything I wanted them to do would highly recommend anyone who wants a car or sell so was Tyler the mechanic they’re always real nice and they did everything I wanted them to do would highly recommend anyone who wants a car or sell a car to go there first. Beat the xxxx out of getting kicked around by the manufacturing auto dealers. More

Shopping experience was easy, seemless and straightforward. Friendly and knowledgeable staff. These extra words are so I can skip this part. straightforward. Friendly and knowledgeable staff. These extra words are so I can skip this part. More