Car Town Hyundai - Service Center

Although you are in the midst of major upgrades, my experience was very unpleasant! First, I was given a 2 hour estimate for completion, but actual time was almost 4 hours, without the benefit of an experience was very unpleasant! First, I was given a 2 hour estimate for completion, but actual time was almost 4 hours, without the benefit of any updates as to why it was taking so much longer. The temporary waiting area had multiple issues: 1). Almost a half block walk from service entry (and I am handicapped), 2) Crowded 3). Cold, multiple doors and cold wind via a frequently opening door, 4). Break facilities so employees were frequently in and out an already crowded room, 5). Phone personnel were constantly on the telephone (on speaker phone) so very noisy, 6). Customers in waiting area carried on multiple telephone conversations (also using Speakerphones) so it was nothing but constant chaos, 7). After being there for almost 4 hours, within 15 minutes of finally leaving, I received a text outlining 2 additional service needs (both of which I had discussed with your Service personnel upon arrival and agreed they were not needed at this time)! I left with a splitting headache and do not plan to return anytime soon! More

We wanted new tires & they ordered them & had them installed in a day. Terrific service every time. installed in a day. Terrific service every time. More

Appt was scheduled, I arrived and was greeted right away by a rep. He showed me where to go and everything went smoothly after that. by a rep. He showed me where to go and everything went smoothly after that. More

Staff was helpful and knowledgeable. We had to wait about an hour for service to be completed and we were probiddd water and snacks and a cool environment to wait We had to wait about an hour for service to be completed and we were probiddd water and snacks and a cool environment to wait More

Every single person goes above and beyond! I purchased my vehicle here and had amazing service from start to finish. Yesterday, I had an emergency issue with my car, I live 80 miles away and r I purchased my vehicle here and had amazing service from start to finish. Yesterday, I had an emergency issue with my car, I live 80 miles away and reached out, and every single person I spoke with was so kind, generous, and extremely helpful. The staff are the best and that is a fact!!! Car town Hyundai is the place to go for sure! I can’t thank them enough for the outstanding continued service that they provide. More

Very friendly staff. Pleasant waiting area. Work was accomplished quickly. Service technician very helpful and willing to provide information. Pleasant waiting area. Work was accomplished quickly. Service technician very helpful and willing to provide information. More

I was very pleased with the service I received and would definitely return for future service needs. definitely return for future service needs. More

Very attentive. Very nice! Ask for Brett! Customer service is very accommodating and it’s obvious that they want make sure that you are 100% satisfied! Very nice! Ask for Brett! Customer service is very accommodating and it’s obvious that they want make sure that you are 100% satisfied! More

Ryan was exceptional is getting me 2 new tires ordered and installed quickly and in the price range I needed. and installed quickly and in the price range I needed. More

It was very easy to set up my maintenance appointment online and their customer service was great in person. online and their customer service was great in person. More