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Car Pros Kia Huntington Beach

Huntington Beach, CA

Overview
Reviews
4.5
398 Reviews
Call Dealership (888) 694-1460

18835 Beach Boulevard

Huntington Beach, CA

92648

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By Type

Showing 398 reviews

June 04, 2025

Sexist, unhelpful, unreliable, liars, dismissive, there way or no way, dishonest, doesn’t return calls still waiting More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam, manny Rodriguez , Alfonso Mora
Report | Print
May 25, 2025

Everyone is excellent in these dealer. I will recommend my friends and family to go to Kia Huntington Beach. More

by Maria Bustamante
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Report | Print
May 24, 2025

Robert Ruiz was great! He was patient and professional, not pushy. The only problem was the extremely long wait. He told me an hour and a half. I waited well over 2 hours. More

by kbevans8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Ruiz
Report | Print
May 28, 2025 -

Car Pros Kia Huntington Beach responded

Hello, thanks for sharing your recent review of Car Pros Kia Huntington Beach. We're glad Robert was a pleasure to work with. We do apologize for the longer-than-expected wait time and understand how frustrating that can be. Your time is valuable, and we appreciate your patience. We’ll be sure to share your comments with our team to help us improve the experience going forward.

May 23, 2025

"I recently took my Kia Telluride in for service at the dealership, and I couldn't be more impressed. The team was professional and efficient and went above and beyond to ensure everything was handled. Out More

by mcdee96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam , Alfonso Mora
Report | Print
May 28, 2025 -

Car Pros Kia Huntington Beach responded

Hi there, thank you for the 5-star review of Car Pros Kia Huntington Beach. It's great to hear our team provided outstanding service during your visit and made sure everything was taken care of efficiently and professionally. our recommendation means a lot to us—thank you for choosing Car Pros!

May 22, 2025

Paid for the bronze package - battery never been checked, no multipoint inspection report was provided. Called and requested report - still nothing. More

by Mgaft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodik Manookian, Alfonso Mora
Report | Print
May 28, 2025 -

Car Pros Kia Huntington Beach responded

Hello, we are concerned to see your review of us here at Car Pros Kia Huntington Beach. I'm very sorry to hear that your experience did not meet expectations and that you have not received the multipoint inspection report you were promised. I'd appreciate the opportunity to resolve this for you—please reach out to me via the information below, and we'll look into this for you. Jennifer Fix | Customer Relations Manager 323-583-1901 jennifer.fix@carpros.com

May 18, 2025

Service was very good and I was notified when car was ready for pick-up. My EV6 was in for recall notice but I also mentioned that Apple Car Play is not working when my phone is wired in. The usb port w More

by dannyh1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
May 28, 2025 -

Car Pros Kia Huntington Beach responded

Hello, thank you for the 5-star review of Car Pros Kia Huntington Beach. We're glad to hear your EV6 recall service went smoothly and that the issue with Apple CarPlay was resolved. We appreciate your trust and look forward to assisting you again in the future!

May 11, 2025

Solid experience all around. Salesperson Jasmine/Yasmine was outstanding. Thank you for an easy purchase experience. More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Report | Print
May 28, 2025 -

Car Pros Kia Huntington Beach responded

Hi Bob, thanks for the 5-star review of Car Pros Kia Huntington Beach! We’re so glad to hear you had a solid experience and that Jasmine/Yasmine made your purchase process smooth and enjoyable. We’ll be sure to pass along your kind words—thank you for choosing Car Pros!

May 04, 2025

No pressure sales. Thorough explanation of vehicles available and the option packages. Fair trade in value. Overall very good experience with sales and financing person More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Report | Print
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Bill, thank you so much for the 5-star review of Car Pros Kia Huntington Beach! We're glad to hear you had a no-pressure, informative experience and that our team made the process smooth from trade-in to financing. We appreciate your trust and hope you’re loving your new vehicle!

May 01, 2025

Not enough workers and payout on trade ins are not done in a timely manner. More

by Erikgtwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ali
Report | Print
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hello, we are disappointed to see your review of us here at Car Pros Kia Huntington Beach. We’re sorry to hear about the delays you experienced with staffing and your trade-in payout. I'd appreciate the opportunity to speak with you directly to help resolve the issue. Please contact me at the information provided below, and I'll be in touch! Thank you. Jennifer Fix | Customer Relations Manager 323-583-1901 jennifer.fix@carpros.com

May 09, 2025 -

Erikgtwo responded

It’s been 4 weeks and I still don’t have my check from a trade in. My Kia k4 I would recommend, shopping at Kia car pros I would not.

April 28, 2025

Carlos was super helpful. He worked with to get our dream car and we didn’t even step into the dealership. He personally delivered our car and brought the paper work to us. Ta More

by ericpiano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, jimmy
Report | Print
May 06, 2025 -

Car Pros Kia Huntington Beach responded

Hi Eric, thanks for sharing your recent 5-star review of Car Pros Kia Huntington Beach! We're happy Carlos went above and beyond to make your dream car a reality. That level of personal service is exactly what we strive for. Enjoy every mile in your new car, and thank you for choosing Car Pros!

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