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Car Pros Kia Huntington Beach

Huntington Beach, CA

4.6
375 Reviews

18835 Beach Boulevard

Huntington Beach, CA

92648

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Showing 375 reviews

March 28, 2025

The sales man quickly picked up an inquiry about a specific model and color and interior I was looking for, reviewed the store inventory and when they did not have, researched another dealer who had t More

by jsleeper
Purchase Time
Recommend Dealer
Yes
Employees Worked With
ernest - salesman
March 27, 2025

They had the car I wanted. Very friendly. Made the paperwork go smoothly. Everyone was very nice there. More

by jendbj7777jenled65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
March 20, 2025

Fast and efficient. Everything was done to my vehicle as described when I dropped it off. More

by steve.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Mar 25, 2025 -

Car Pros Kia Huntington Beach responded

Hi Steve! Thanks for sharing your 5-star review of Car Pros Kia Huntington Beach. We love to hear we were fast and eddicient, and that everything went as planned! Thanks for choosing Car Pros, we hope to work with you again soon!

March 16, 2025

This dealership is amazing. Honest, professional, great value and kind. They go out of their way to help customers and make the process easy. More

by kristen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny in sales. , Alfonso Mora
Mar 25, 2025 -

Car Pros Kia Huntington Beach responded

Hello Kristen! Thanks for your 5-star review of Car Pros Kia Huntington Beach. We really appreciate your kind words about us! Thanks for making us your trusted dealership, we hope to see you again soon!

March 16, 2025

Predelivery purchase service checkout not complete or incorrect. Tire pressure not checked by service, since all four tires were pumped to 42.5 psi cold, instead of required rated 36psi cold. More

by Sam
Recommend Dealer
No
Employees Worked With
Alfonso Mora
Mar 25, 2025 -

Car Pros Kia Huntington Beach responded

Hi Sam, we are disappointed to read your review of us here at Car Pros Kia Huntington Beach. It's concerning to hear about the PSI differences in your tires. Please reach out to me about this when you can, so we can discuss this further. Thank you. Jennifer Fix | Customer Relations Manager 323-583-1901 jennifer.fix@carpros.com

March 12, 2025

Staff is always friendly and helpful. My car was finished in the time aloted. I was glad to visit this dealership again even though I could have gone to the dealer in my area. Also, we ha More

by scotbill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Mar 25, 2025 -

Car Pros Kia Huntington Beach responded

Hi there! Thank you very much for sharing your 5-star review of Car Pros Kia Huntington Beach. We love to hear our team was friendly and helpful, and that your car was done on time. Thanks for stopping by, we hope to see you again sometime!

March 05, 2025

Everyone made us feel welcome and asked if they could be of service. The service dept personnel made this service trip quite easy. Our thanks to everyone we came I n contact wiy. More

by macmary6284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Mar 11, 2025 -

Car Pros Kia Huntington Beach responded

Hello, thank you for the recent review of us here at Car Pros Kia Huntington Beach. We’re delighted to hear that our team made you feel welcome and that your service visit was smooth and hassle-free. Thanks for stopping by, we hope to work with you again!

March 04, 2025

Power window failed in rainy weather on a Sunday and service advisor and tech were able to fit me in with no appointment and diagnose and fix in 90 minutes. Above and beyond my expectations on arrival. More

by tcovertops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Mar 11, 2025 -

Car Pros Kia Huntington Beach responded

Hi there! We appreciate the recent review of us here at Car Pros Kia Huntington Beach. We’re so glad our service team could assist you promptly, especially in such an inconvenient situation. It’s our goal to go above and beyond for our customers, and we’re happy we could exceed your expectations. Thanks for choosing Car Pros, we are always here for you!

March 01, 2025

Customer service excellence, good sized waiting room and very clean. Overall good vibe. Tallya was very helpful . More

by emfalcis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talya, Alfonso Mora
Mar 11, 2025 -

Car Pros Kia Huntington Beach responded

Hello, thank you for sharing your review of Car Pros Kia Huntington Beach! We’re thrilled to hear that you had a great experience and that Tallya was especially helpful. Thanks for trusting Car Pros, we hope to work with you again!

February 24, 2025

Terrible dealership. Once car is purchased good luck getting hold of finance. There are items in their contract that you will be charged that are only adding to their p More

by tether-kook41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
donad duck
Feb 25, 2025 -

tether-kook41 responded

Well, the opportunity to make things right comes and goes. Nothing happens. Phone calls go unanswered—you are left in the deep dark. Bad, bad company.

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