Car Pros Hyundai Renton

I will never purchase a vehicle here. I came in to see a specific vehicle on their website. Upon entering the show room, there was garbage on the floor where they asked me to sit to answer questions and see specific vehicle on their website. Upon entering the show room, there was garbage on the floor where they asked me to sit to answer questions and seemed offended that I asked about cleaning of the chairs and table between customers. Also turned away from me while walking to talk, leaving this hard off hearing customer struggling to understand and asking him to repeat himself several times and asking him to face me while he spoke so I could hear was completely ignored. The sales man didn't even introduce himself to me. I had to ask someone else his name. Bathroom was grungy. Customer seating area had a TV that was just circling saying it needed more info to play anything. Worst Of all (to me) was the lack of Plexiglas screens for the tables where they met with customers and many people were walking around with masks half off or off completely. No hand sanitizer or cleaning products in sight, unlike the five other dealerships I've visited this weekend. Final straw - after looking for the Keys for the vehicle I came to see because it was on their website for more than ten minutes, they told me it had been sent to auction. No apologies. TL;DR: Not Covid Safe, Horrible Customer Service More

Excellent service Have been taking my car here for the last year and a half. Very happy with quality of workmanship received, and the excellent customer service. Have been taking my car here for the last year and a half. Very happy with quality of workmanship received, and the excellent customer service. More

Service dept oversight I noticed my service reminder on my dash had not come on to remind me of an oil change so I called in to see if the service dept had forgot to reset m I noticed my service reminder on my dash had not come on to remind me of an oil change so I called in to see if the service dept had forgot to reset my car's dash reminder. They said my car was last serviced a year ago. I was floored by his response. The did in fact forget to reset my reminder but is has been a year since my last oil change. Horrible service. I am extremely upset. I put a call into Hyundai USA to file a complaint. More

Service Car Pros service team is very knowledgeable and Friendly .They get me in and out very quickly, have very nice and clean waiting area with coffee and t Car Pros service team is very knowledgeable and Friendly .They get me in and out very quickly, have very nice and clean waiting area with coffee and tea More

Satisfied Customer The service was good. The service staff at the desk are very professional, and best of all no one changed my radio stations! I will return. The service was good. The service staff at the desk are very professional, and best of all no one changed my radio stations! I will return. More

Satisfied returning customer Upgraded my base veloster for a turbo and really happy with it. Car pros went lengths to meet my budget and i couldnt be happier Upgraded my base veloster for a turbo and really happy with it. Car pros went lengths to meet my budget and i couldnt be happier More

GREAT SERVICE The service was very good and punctual the people very friendly and efective doing their job now my car run very smooth thanks for everything The service was very good and punctual the people very friendly and efective doing their job now my car run very smooth thanks for everything More

Great service I have 2 Hyundai’s, I like going to Renton car pros for my service John and Lindsey are great to deal with very nice. I would recommend going there fo I have 2 Hyundai’s, I like going to Renton car pros for my service John and Lindsey are great to deal with very nice. I would recommend going there for service. They take care of you 🙂 More

Great Customer Service These guys are great. No hard pressure, no bait and switch, just great, honest, sales people who actually listen to what you want. They made the car b These guys are great. No hard pressure, no bait and switch, just great, honest, sales people who actually listen to what you want. They made the car buying process so enjoyable! Highly recommend them... More

new purchase This was a great experience purchasing a new car. Andy was stright forward and listened to what I was trying to accomplished and helped me get there. This was a great experience purchasing a new car. Andy was stright forward and listened to what I was trying to accomplished and helped me get there. More