Back

Car Pros Honda El Monte

El Monte, CA

2.0
220 Reviews

3464 North Peck Road

El Monte, CA

91731

Directions

By Type

Showing 220 reviews

October 29, 2024

Worst dealer in town took my car charged me 280 for doing nothing. Left the distributor open and the hood open More

by Efernandez2375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not say
Oct 29, 2024 -

Car Pros Honda El Monte responded

Hello, we are disappointed to see your recent review of us here at Car Pros Honda El Monte. We’re very sorry to hear about your experience and the issues you encountered with your service. Please reach out to our Service Manager Efrain directly so we can address your concerns and work toward making this right. Thank you. Efrain | efrainp@carpros.com

October 20, 2024

I bought a used truck here recently on August 5, 2024 and it only lasted 2 months before it started giving us issues. It was inspected and we were told the transmission needed to be fixed. Not only that my h More

by mariana_mntl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan and Edith
Oct 22, 2024 -

Car Pros Honda El Monte responded

Hello, we are very disappointed to see your recent review of us here at Car Pros Honda El Monte. We're genuinely sorry to hear about your experience and the issues you've encountered with your vehicle. Your satisfaction is important to us, and we strive to ensure our customers receive quality vehicles. If you would like to discuss this further, please reach out to our General Manager Arvin the email below. Thank you. Arvin | arvin@carpros.com

April 24, 2024

Very incompetent we had to go back and redo contract signing 3 times and messed up my credit score More

by Miniamador77
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Sabino
Apr 25, 2024 -

Car Pros Honda El Monte responded

Hello, we are disappointed to read about the experience you had here at Car Pros Honda El Monte. We're so sorry this happened to you. We understand the frustration caused by the need to redo the signing multiple times and the impact it had on your credit score. Please accept our apologies for any inconvenience this may have caused you. We take your feedback seriously and are committed to addressing the issues you've raised. Please reach out to our General Manager Arvin about this, so we can do all we can to help you out and hopefully regain your trust for us in the future. Thank you. Arvin | arvin@carpros.com

March 27, 2024

They start at a very high price, hoping you haven't done your home work. They have $4000 markup for added security, locking wheel nuts and mud guards. Very high pressure sales. I wouldn't buy from th More

by drew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Pacheco, Arvin Javadvarnians , Edgar Villanueva
Apr 04, 2024 -

Car Pros Honda El Monte responded

Drew, we are disappointed to this recent review of Car Pros Honda El Monte. We price all our vehicles appropriately with current market conditions, and we're sorry to hear you don't agree with this. Our goal is to provide fair and transparent pricing to our customers. Please reach out to our General Manager Arvin about this, and he'll be happy to explain this further for you. Thank you. Arvin | arvin@carpros.com

February 08, 2024

Terrible dealership don’t take responsibility for anything break contracts. Terrible management covers for his bad sales, people, and finance More

by martorres50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark, Alex, Chantelle and Sam
Feb 13, 2024 -

Car Pros Honda El Monte responded

Hello, we're very concerned to read your review of us here at Car Pros Honda El Monte. Our General Manager Arvin would like to speak with you about what happened here, so we can resolve these issues for you. Please reach out when you can, and he'll be in touch. Thank you. Arvin | arvin@carpros.com

December 23, 2023

Great customer service. Luis Bocanegra, sales representative, was really great. The deal was done professionally More

by joseruva0306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Bocanegra
Dec 27, 2023 -

Car Pros Honda El Monte responded

Hi there! Thanks for the 5 star review of Car Pros Honda El Monte! We're happy to hear you had a positive experience working with Luis. Thanks for choosing Car Pros, we hope you enjoy your new car!

October 29, 2023

Ever since I took my car out of there lot it had a damage and they never took responsibility for it I took pictures when it left they said they would give me a discount and never happened they charged me the More

by jaimeportillo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Pacheco, Arvin Javadvarnians , Edgar Villanueva
Nov 01, 2023 -

Car Pros Honda El Monte responded

Jaime, we're very disappointed to read your review of Car Pros Honda El Monte. It is concerning to hear about this, and we would like to speak with you further about everything. Please reach out to our Service Manager Efrain, and he'll be in touch with you soon. Thank you. Efrain | efrainp@carpros.com

September 26, 2023

Terrible! !!!! When you stop by, they will increase price. Do not come to this dealer, they waste your time. Away!!!!!! More

by ymxll0822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Izhar Romero
Oct 04, 2023 -

Car Pros Honda El Monte responded

Hello, we are disappointed to see your review of us here at Car Pros Honda El Monte. We would like to speak with you further about what happened here, so please reach out to our General Manager Alex and he will be in touch shortly. Thank you. Alex | Pacheco@carpros.com

August 06, 2023

Based on Kelly Blue Books I took my car to be sold. It is ridiculous how much less they wan to offer. They offered 78% less than KBB quoted. I understand they will low ball you, but this was a waste More

by fend-glossy-0j
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
a woman
Aug 06, 2023 -

Car Pros Honda El Monte responded

Hello, we are disappointed to see your review of us here at Car Pros Honda El Monte. We're sorry you disagreed with the valuation we gave your vehicle. Please feel free to reach out to our General Manager Alex about this, so we can explain why we price the way we do. Thank you, he looks forward to speaking with you! Alex | Pacheco@carpros.com

July 10, 2023

Honda wasn’t helpful at all. Just went there the other day. Yes they were friendly and accomodating. Upon my arrival at the service center with my 2021 honda crv still under warr More

by Mr Igop
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Jul 11, 2023 -

Car Pros Honda El Monte responded

Henry, we are disappointed to read your review of us here at Car Pros Honda El Monte. Our pricing is based off of industry standard, and we're sorry you do not agree with it. We apologize for any confusion regarding your warranty as well. Please feel free to reach out to our Service Manager Efrain about this, so we can sort this out for you and do the best to improve your experience of us. Thank you. Efrain | efrainp@carpros.com

1
...