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Car King

West Allis, WI

3.5
94 Reviews

10124 W Greenfield Ave

West Allis, WI

53214

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94 Reviews of Car King

August 29, 2019

Top Notch! I have bought several vehicles for my family the past few years and can't wait til I need the next one! Cars/trucks have been great and the service is More

by bumpit4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Moench
Aug 29, 2019 -

Car King responded

We have enjoyed working with you as well over the years. We look forward to doing business with you and your family for years into the future. Thank you for the nice review.

August 25, 2019

Sold with broken brake lines and wouldn’t cover the costs! Just bought an 04 Yukon XL two weeks ago. On the test drive I noticed that it lacked braking power and that I had to push the pedal pretty far to get More

by Eric B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Bruhn, Brian Moench
Aug 26, 2019 -

Car King responded

Eric, we are very sorry for the issues you are having with your vehicle. Our records show you frist contacted us 1 week after purchase. We did discount for a deficiency in the brakes at the time of sale that you agreed to. We cannot control where a vehicle has a issue that causes a break down of any sort. We agreed to take a look at the lines after you had called and explained the issues you were having. On the phone you told Austin it would be about $200 for a tow to our dealership, and your main concern was that you would have to tow it home as well because we could not guarantee any repair until we looked at the vehicle. We have no way to know what kind of condition the brake lines are in until we physically have one of our trusted shops diagnose the issues you have described. In terms of the accident, we have an AutoCheck available for our customers to review on every one of our vehicles. Austin would not lie about accidents or any other matter, and nor would any of our dealership employees. In reference to the locks you have stated are working intermittently, you have mentioned multiple times that they worked great at time of purchase and have began to work less with use. We have no way to test when a lock actuator or switch will give out or begin to fail. You have mentioned there are 3 crackes in the windshield, but during our final inspection we noted that the winshield did not have any crackes in it. Also this is something you never mentioned to any of the staff while at the dealership. We sell these vehicles AS IS and have been more than willing to work with you trough this process. We are sorry you do not feel this way.

August 09, 2019

Absolutely amazing Extremely friendly and helpful. It did not take me long at all to get the paper work signed and finished. It was a very quick and pleasant experience. More

by stew1892
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Moench
August 08, 2019

Help ffinding and financing right car for friend Brian, thanks so much for your patience in educating my friend about the best car for his new needs. He is most grateful for your service and the hel More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teri in financing, Brian Moench
Aug 12, 2019 -

Car King responded

Hey Sam. Thank you for bringing your friend in so we can take the time to assist him with his purchase. We realize that many people do not often purchase cars and it can be intimidating. We are happy to invest the time to make sure our customers get the best car for their needs and budget. Thank you again for your assistance in the purchase as well.

August 05, 2019

Amazing Best experience yet! I had no trouble getting the exact WeatherTech mats I needed for my vehicle! They are laser precise and perfect for my lifestyle More

by Asdelker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Moench
Aug 06, 2019 -

Car King responded

Thank you very much for the kind review. We were very glad we could help you with your floor mats to protect your new car. Let us know how if you or any of your friends and family need some assistance in the future.

August 05, 2019

Great experience! The people are very friendly and they have a great selection of cars. I had a great experience buying from them and will definitely buy from them agai More

by Borgbug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Moench
Aug 06, 2019 -

Car King responded

We are very happy to hear that you are satisfied with our service and our vehicles. Thank you very much for your business and we look forward to helping you in the future.

July 24, 2019

The Worst Austin is the definition of a used car salesman. He was not honest about the condition of our vehicle and changed the price when I was coming to look More

by 70x70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Bruhn
July 11, 2019

Know ALL the questions to ask before you sign Dealt with Austin. He knew I was in a bind and needed a vehicle, so all I got after he "discussed a deal with his manager" was a token $100 off.. It More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lady doing paperwork at time of sale was pleasant and courteous., Austin Bruhn, Brian Moench
Jul 11, 2019 -

Car King responded

Good afternoon Maggie. We are sorry to you are feeling this way. We did have the CD player tested before the sale and it was working. We do sell these vehicles AS IS but were more than happy to get you a discount. It was 2 months after the sale that you mentioned the CD player was not working. We never said anything to the effect of your on your own or to bad so sad. Austin just said if you wanted help getting it repaired we can get an appointment set up with our discount. We have been in buisness a long time and have hundreds of repeat customers.

June 28, 2019

Our 6th car as happy customers Whenever we are in the market for a reliable vehicle we choose Car King. We have purchased 6 cars from them now and we have always has good vehicles f More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bruhn, Brian Moench
Jun 29, 2019 -

Car King responded

Thank you so much for the kind review Michelle. At Car King we really do appreciate our customers and try to go the extra mile treating them how we would want to be treated if we were the consumer. We strive to have the best inventory for the best prices. We certainly appreciate your loyalty and hope to accommodate you, your friends and family for years to come.

June 07, 2019

Highly Recommend Great inventory with superior service. Two vehicles purchased from here. Highly recommend. Good to work with; smart, efficient and professional. Brian More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Moench
Jun 07, 2019 -

Car King responded

We are very pleased to hear that you have been happy with the service you received at Car King. We try to do the best we can for all of our customers and really value a repeat customer. Thank you for your support and business.

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