Car Connection
Tucker, GA
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I bought an extremely rare 2006 Mercedes SL65 from Car Connection for $28,000. On my test drive with their salesperson the car seemed fine, and I was so determined to own the car that I neglected some im Connection for $28,000. On my test drive with their salesperson the car seemed fine, and I was so determined to own the car that I neglected some important details relating to the purchase. I explain here. Car Connection's 3-day, 100-mile warranty. I found an issue with the car after getting it home and chose to avail myself of this policy. I learned that I would be charged a $495 restocking fee and a $20 wire transfer fee. Had I asked for details about the return policy beforehand as their website mentions doing, I suppose Car Connection would have noted these fees. Car Connection's 3-month, 3000-warranty. As mentioned I found an issue with the car. The engine misfires whenever you accelerate at full throttle and your speed is greater than c. 67 MPH. You'd figure a drivetrain warranty would cover something as basic as this, but it does not. It only covers engine internals -- pistons, connecting rods, bearings, etc. Their website did mention to get details of the warranty, but I did not. I decided to keep the car and to deal with the misfire issue. Reckoning an $800 ignition module was the problem, I requested $400 toward the purchase of a module. Car Connection gave me a check for $400. My 3-star rating for Car Connection is based upon the above as well as a variety of factors which I do not mention in the interest of brevity More
They don’t read comments and respond to any questions. They waste your time and only ask you to call them. Then every employees gets a chance to start sending you emails They waste your time and only ask you to call them. Then every employees gets a chance to start sending you emails More
Awful, bordering on criminal. 8 weeks (tomorrow) since I bought my car. They still haven,t produced a clean title. Every time I call, they tell me I need to speak to someone els. H 8 weeks (tomorrow) since I bought my car. They still haven,t produced a clean title. Every time I call, they tell me I need to speak to someone els. He or she is not there. I leave a message. No return call. Repeat. Not once have I gotten a return call. I complained to BBB, & the next day the sent a title, Fed Ex. The original signature date was crossed Out. I called. 2 calls later, they said send everything back FedEx & they would fix & return promptly. 1 week later, still no call & no title. I'm getting ready to hire a lawyer. I would urge anyone thinking of shopping here to pass them by & go anywhere else. More