Car Cloud Auto Group

Car Cloud Auto Group responded

We sincerely apologize for the inconvenience and frustration you experienced during your visit with us. After reviewing your feedback, we took the time to carefully go over the situation with the sales team you worked with. From our review, it appears that the offer you placed was initially accepted following your pre-purchase inspection. However, while the sales team was finalizing the paperwork, the offer was altered, and the numbers on the new offer resulted in a loss on the vehicle, which unfortunately meant we were unable to complete the deal at that price. We completely understand how disappointing this must have been, and we are sorry for the miscommunication. At Car Cloud Auto Group, we pride ourselves on offering the lowest prices in the region on our vehicles, which leaves us very little room to negotiate further. That said, we welcome all offers from our customers and do our best to make a deal work as long as it still covers the cost of the sale. We also want to highlight that we provide our customers with the option for pre-sale inspections—as we did in your case—because we value transparency and want our customers to buy with confidence. We truly believe our inventory is among the best-priced and highest-quality in the area, and we always strive to make the buying process as smooth and fair as possible. Once again, we apologize for any inconvenience and thank you for sharing your experience—it helps us continue to improve.

mlmiles1 responded

Thank you for taking the time to generate this response, but your high-pressure and deceitful tactics cannot be redeemed or overlooked by this misleading AI response. You and I both know what you attempted to do, and that was just shameful.