Car City Inc
Des Moines, IA
Filter Reviews by Keyword
By Type
Showing 247 reviews
Slick talkers watch out sold us a nice looking vehicle needed so much work to be down to it. Purchased the warranty with it and told us to wait a few weeks for it to kick in and take it to their recommend needed so much work to be down to it. Purchased the warranty with it and told us to wait a few weeks for it to kick in and take it to their recommend auto place and they fixed a few little issues but and warranty says the others are not covered. They are big fixes like air suspension, park assist are next step is to contact Attorney Generals office for warranty fraud. More
I recommend car shopping here with Scott. He took really good care of me. I work 50-70 hours a week, Scott had me approved after I picked the vehicle I wanted to purchase from the website. Fr He took really good care of me. I work 50-70 hours a week, Scott had me approved after I picked the vehicle I wanted to purchase from the website. From finding the vehicle to bringing my Trex home all in speedy timing. Thank you Scott for the reliable SUV and for not only for selling me the vehicle but taking care of me at the same time. I will definitely come back for my second vehicle in the next year! More
They lie. Their website says “guaranteed approval “ but that just isn’t true. They will turn you down for things that have no bearing on weather or not you can repay a car loan. that just isn’t true. They will turn you down for things that have no bearing on weather or not you can repay a car loan. More
Amazing Customer Service!! Mohammad was so friendly! Very knowledgeable and helped us choose the right car for our daughter! Service was fast and the selection of cars was great Mohammad was so friendly! Very knowledgeable and helped us choose the right car for our daughter! Service was fast and the selection of cars was great! We will be returning. We highly recommend working with Mohammad! More
Terrible experience I purchased a car from Car City in mid-August. It is now October 21 and still no plates. I called the dealership on September 14 as I only had a tag f I purchased a car from Car City in mid-August. It is now October 21 and still no plates. I called the dealership on September 14 as I only had a tag for September 15th. The title person told me that the title was not signed and they were working on it. The manager brought out a new tag with a November 15th deadline for license plates which I'm told is illegal. I called DOT this morning and they asked me to get a date when the title was sent to them. I called and talked to a new title person as the other title person was fired soon after I called in about the title work. I was told the title work has not been sent in. The entire transaction is soon to be under investigation and there will be further investigation on if the title was pre-dated and who signed it. DO NOT DEAL WITH THIS DEALER! The car came with worn tires - I did not check that aspect and should have but asked and was told they have another year of life on them. They don't. No gas in the car and the oil change was not up to date. What do I want? MY MONEY BACK plus interest. More