Car Castle
Mt Pleasant, WI
Filter Reviews by Keyword
By Type
49 Reviews of Car Castle
Tony the great I had an opportunity to work with one of the best sales persons I ever encountered. Tony was professional and willing to work with me. If you want a u I had an opportunity to work with one of the best sales persons I ever encountered. Tony was professional and willing to work with me. If you want a used luxury vehicle with decent Miles I recommend. A dealership is only good as there sales personnel and Tony is one of the best. More
Awesome I was looking for a particular car, color (interior and exterior) Tony was Amazing. Found it with low miles at a great price! All around excellent I was looking for a particular car, color (interior and exterior) Tony was Amazing. Found it with low miles at a great price! All around excellent experience. 4 stars Highly recommend Car Castle, Tony More
Great customer service! Great customer service and very helpful! Great price and very fair market value. Made the car buying experience painless. I would recommend this dea Great customer service and very helpful! Great price and very fair market value. Made the car buying experience painless. I would recommend this dealership to a family member or friend. More
We cannot thank Tony Enough! Tony is outstanding! We were looking for a 2015 Mercedes C300 with low miles. We live in Michigan and it was almost impossible to find the car we wa Tony is outstanding! We were looking for a 2015 Mercedes C300 with low miles. We live in Michigan and it was almost impossible to find the car we wanted. We looked at all the car selling websites and made inquiries on a couple. We secured financing through our bank so we could purchase the car when we found it. We saw the car we wanted and called the number for Car Castle. Tony immediately answered and was able to tell me about the car as he walked around it. We purchased the car site unseen. Tony was able to secure financing at a better rate through his connections at Ally then we were able to get through our bank. All paperwork was processed through the mail and Tony had to the car shipped to our home and it arrived the same day. It was an outstandingly smooth process. We felt like we were his only customer. As soon as my wife got in the car she realized it was not the car she wanted at all. We just bought a car online without seeing it and now we are stuck with it. Or so I thought. I called Tony, and without hesitation he said “No Problem.” With the 45 day return policy they would take it back. Tony then went above and beyond. We were even able to keep the car until he found us a new one. Tony asked exactly what my wife was looking for and we gave him our basic requirements. Tony found several C300s that not only matched our requirements but had more options then we asked for at the same price. We picked one and Tony had it for us with in a few days. Tony offered to meet us half way to make the exchange on a Saturday night, but we decided to drive to the dealership 4.5 hours away. It was worth the trip! We were able to inspect the car at the dealership and see all the other outstanding imports that he had. Tony has assured that we will buy our future Mercedes from him. He made the process smooth and impressed us with his customer service. We could not be happier with the whole process. Tony makes sure his customers are happy! More
Extremely pleasant experience!!! I was in search of a king ranch f350 at a great price and Tony pulled trough with a big win, not only did he meet my expectations he exceeded them, he I was in search of a king ranch f350 at a great price and Tony pulled trough with a big win, not only did he meet my expectations he exceeded them, he found me a newer model than I wanted and for a better price than originally expected. Big thanks to car castle for getting me my dream truck!!! An all around great experience More
Totally Kicks all xxx!!! Tony was the man. He got me the deal I wanted and put me in the vehicle of my dreams. What a great place to by a nice car. Beautiful showroom full of Tony was the man. He got me the deal I wanted and put me in the vehicle of my dreams. What a great place to by a nice car. Beautiful showroom full of luxury sport cars. Great staff...good people. More
Great experience Tony was kind enough to stay late with us and give us detailed information and gave us different options for financing. He understood what I needed an Tony was kind enough to stay late with us and give us detailed information and gave us different options for financing. He understood what I needed and was willing to work with me. He was very professional. More
Top quality and friendly This is the 2nd car I purchased from Car Castle I called Tony about another Mercedes. He took the time to find out what I wanted and found me the colo This is the 2nd car I purchased from Car Castle I called Tony about another Mercedes. He took the time to find out what I wanted and found me the color with low miles and very good condition. The price was very good and he shipped it to me in Miami. Tony and Jamie kept following up the entire time to make sure I was satisfied with the car. I will definitely keep buying cars with them as they always care to satisfy my needs. Este es el segundo carro que compro a Car Castle llame a Tony para otro Mercedes. El se tomó su tiempo para conseguirme lo que buscaba en específico ya que lo quería con millas bajas y en buen estado, me consiguió lo mejor de lo mejor como siempre y a un precio ridículamente buenísimo de ahí me lo envió a miami que es donde vivo actualmente haciendo un seguimiento el Tony y Jaime del delivery completo asta estar seguros que yo ubiese recibido el auto y estuviera satisfecha con el, también me facilitó la forma de compra ya que mi licencia es temporal el cual la mayoría de lugares no quieren lidear con estas situaciones. Muy contenta con este dealer y dueño definitivamente volveré en un futuro hacer negocio con ellos. More
2014 S63 amg Great car, gave me an amazing deal and got me within my budget. Car was As described and more!!! Will be returning customer!!! Thanks car castle!! Great car, gave me an amazing deal and got me within my budget. Car was As described and more!!! Will be returning customer!!! Thanks car castle!! More
Small but a great selection of fancy cars Very pleasant buying experience. The manager and his staff were polite and professional. I would certainly recommend this dealer especially if you are Very pleasant buying experience. The manager and his staff were polite and professional. I would certainly recommend this dealer especially if you are looking for Mercedes, BMW or Mini. More