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Cappellino Buick GMC

Williamsville, NY

3.3
18 Reviews
Welcome to Cappellino Buick GMC. For generations, the the Cappellino family has earned a reputation for integrity and outstanding customer service. That is because we put you first, helping you to work it out your way. As a locally owned and operated dealership, Cappellino Buick GMC strives to bring you a better car buying experience. You’ll find a wide choice of exciting Buick and GMC models, including sedans, crossovers, pickups and SUVs, as well as Certified Pre-Owned Buick and GMC vehicles. And you are assisted by good, kind and caring people in every department who share the same unwavering commitment to our customers as our management team. That’s our company culture. You are valued – we want you to be a customer for life at Cappellino Buick GMC.
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5411 Transit Rd

Williamsville, NY

14221

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Showing 18 reviews

July 17, 2020

Purchased a 2017 Buick Enclave from Tim W. On the test drive we pointed out things like the tire was soft, the battery was dead, the shimmy in the steering wheel, but we were told with Cappellino’s multip More

by teleswede
Recommend Dealer
No
Employees Worked With
Clayton F, Tim W.
May 28, 2020

Herb and Matt are the most knowledgeable and honest guys in the business every thing top shelf.I was very pleased with the entire crew and cleanliness of the dealership. More

by djaw94
Recommend Dealer
Yes
Employees Worked With
Herb and Matt
June 14, 2019

BE AFRAID..BE VERY AFRAID I would leave minus stars if I could...it's the worst...leased a new Acadia..supposed to be one of their better vehicles..after 10,000 miles we had More

by dissatisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
both sales and service
February 22, 2019

DISHONEST, CHANGED CAR PRICE TWICE AFTER RUNNING CREDIT APP CHANGED AGREED UPON PRICE TWICE AFTER CREDIT APPLICATION. NOT RATES. THOUGHT I WAS HOOKED AND CHANGED PRICE. GIVING USED CAR DEALERSHIPS THE REPUTATI More

by Cappellino Sucks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve, Al
November 09, 2017

Zero commitment to customers and products All you need yo know about this dealership is the name should be "Crappellino's". After buying a used vehicle we had to take it in for repairs 4 time More

by Joe Public
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Locher
November 01, 2017

Lack of hospitality and think consumers are brainless Stopped into Cappelino to check out a new vehicle. Received no acknowledgment whatsoever! Sent an email through GMC's website and received a call. Fin More

by shawtski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
February 07, 2017

6th new vehicle from Cappellino Just picked up my 6th new truck from Cappellino's. They are always professional and available when I need them. I have always shopped around and the More

by Denali684
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve King
February 15, 2016

Appointment to view car, Car sold before I even saw it Sunday night (2/14/16) I inquired about a 2015 Chevrolet Camaro for sale by Cappellino Buick GMC. I was responded to by an Ellen March the following m More

by dkoperda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Spence, Michael Preistley, Brian Cappellino
2