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Cappellino Buick GMC

Williamsville, NY

3.3
18 Reviews
Welcome to Cappellino Buick GMC. For generations, the the Cappellino family has earned a reputation for integrity and outstanding customer service. That is because we put you first, helping you to work it out your way. As a locally owned and operated dealership, Cappellino Buick GMC strives to bring you a better car buying experience. You’ll find a wide choice of exciting Buick and GMC models, including sedans, crossovers, pickups and SUVs, as well as Certified Pre-Owned Buick and GMC vehicles. And you are assisted by good, kind and caring people in every department who share the same unwavering commitment to our customers as our management team. That’s our company culture. You are valued – we want you to be a customer for life at Cappellino Buick GMC.
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5411 Transit Rd

Williamsville, NY

14221

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Showing 18 reviews

July 14, 2024

Perfect size dealership. Jacquie Andrusz was awesome! Knowledgeable and very helpful. Made us feel like family. So was so personable too. Best experience at a dealership ever More

by Smitty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacquie Andrusz
April 17, 2024

Dealership will not stand by their extended warranty, they would not cover deductible , terrible service dept More

by dlbarone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unk
February 06, 2024

Great overall experience. Sales person (Jacquie) was very knowledgeable. Entire staff very friendly and accommodating. Highly recommend. More

by fz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacquie Andrusz (sales) and Jimmy (?) service
January 07, 2024

prompt response, great follow ups. polite, patient. would highly recommend. Very understanding when I had confused them with another dealership. And I would NOT use the other dealersh More

by Blizzbeard
Recommend Dealer
Yes
Employees Worked With
David and Mia
November 24, 2023

They sold the vehicle and wouldn't even give me any information on how much or answer my questions. More

by Kenmore800
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
David
April 17, 2023

If you can avoid buying a used car from them I’d suggest it. The sales team will assure you everything will be done to the vehicle to make sure any issues are corrected and if a issue arises they will tell More

by gfunk007
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Clayton Fanning
February 19, 2023

Al was great kept us in the loop made it a easy sale. The dealership fixed any issues on the car before transferring it to us. Will do business again with them. More

by gfunk007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al
August 25, 2020

Bought used car and bought extended warranty. Sold the car and they now owe us $1100. rebate on that and have been over 2 months trying to get our money back. Every call they tell me another 2 weeks. Tod More

by Luanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich, Matt, Steve
August 01, 2020

Scott bertini. He was very polite very patient and he Scott bertini. He was very polite very patient and he was an awesome salesperson I would highly suggest him when you are going to buy a Buick at capp More

by gengo5887
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure but I think the man who worked with him was Tim
July 28, 2020

Scott was awesome, very knowledgeable and made my experience very quick and straightforward, also Rich the financial manger was also very helpful. Thanks Charlie . I will have no problem recommending More

by Milesupt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bertini
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