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Capitol Volkswagen
San Jose, CA
116 Reviews
Discover why drivers across Northern California choose Capitol Volkswagen — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 116 reviews
January 27, 2026
The service advisor provided me with three separate service items that in total cost over $7000. I had my local mechanic review all three and he agreed that none of the work needed to be completed. He service items that in total cost over $7000. I had my local mechanic review all three and he agreed that none of the work needed to be completed. He also said he had seen this recently from several dealerships that provided large estimates that vehicle vehicles were brought in solely for recall work. It looks like this dealership is one of them. More
by JEFFREYKLUGMAN
Verified CustomerEmployees Worked With
Cindy
January 09, 2026
The entire team at Capitol Volkswagen made this entire process so incredibly easy. First time buying a car new from a dealer and this process was so smooth. I could not recommend this team more as this pr process so incredibly easy. First time buying a car new from a dealer and this process was so smooth. I could not recommend this team more as this process from start to finish was a total breeze. We got the exact model and color we were hoping for and the customer service has been top notch. Even post purchase making sure everything is still going smooth and fully teaching me I understand why they are the best! I recommend them to everyone and will totally be back! More
by NOAH.A.SALVI
Employees Worked With
Uwanah Udofia, Saehee Ju, Arthur Fang, Dennis Billings
December 27, 2025
We drive down with a family of 5. We paid cash and did minimal negotiating, pre reserved the car. The TIME it took to get this done was ridiculous. The attitude of the front desk and We paid cash and did minimal negotiating, pre reserved the car. The TIME it took to get this done was ridiculous. The attitude of the front desk and Arthur (sales manager just sitting behind glass) was awful, and pretty rude. We were never offered a drink and no explanation for the time. I am excited for the car but don’t want to go to your dealerships ever again. My kids sat in car or in the cold reception area, your greeter never even smiled or acknowledged us. Now that I think about it, I’m just even more mad. Rude. More
by Nicole bellefeuille
Employees Worked With
Arthur
December 23, 2025
There was absolutely NO pressure to purchase a vehicle! And Malit the salesman was very personable and quite knowledgeable regarding the van I purchased. I AM VERY PLEASED!! And Malit the salesman was very personable and quite knowledgeable regarding the van I purchased. I AM VERY PLEASED!! More
by DALE MIXTER
Employees Worked With
Malit the salesman, Su in finance.
