Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Capitol Volkswagen

San Jose, CA

Overview
Reviews
Vehicles
4.8
116 Reviews
Discover why drivers across Northern California choose Capitol Volkswagen — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
Contact Dealership

911-A Capitol Expressway Auto Mall

San Jose, CA

95136

Directions

By Type

Showing 116 reviews

May 10, 2026

Overall a great experience at VW, our sales person Pablo I think was his name he was great, financing department as usual and just like any other car dealers try to persuade you into buying those worthless More

by Gallito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo
Report | Print
May 07, 2026

Uwanah was responsive and got right to the point on pricing, offering an excellent deal. When I came in the price had changed from agreed, but they offered a very strong value for my trade-in, so I stu More

by ALAN.KHALIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uwanah, Daniel
Report | Print
May 07, 2026

Service was performed as promised and on time. Expectations were set correctly and Brent communicated well during the process. More

by Carl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent, Matthew
Report | Print
May 07, 2026

From the beginning to end Lupe has been very gracious, explained and answered all my questions and it helped on my final decision. Lupe and finance department are friendly, helpful and efficient. Very sat More

by LINDAMPCURA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Guadalupe Jimenez, Ho Shing Hui
Report | Print
May 05, 2026

The Capitol Volkswagon staff delivered an excellent level of customer service and a great product. More

by CHRISZASTROW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juho and Edward
Report | Print
May 05, 2026

I need extra work done and I haven’t been able to get it done yet. I’ve reached out multiple times and haven’t heard back. More

by DJHARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent
Report | Print
May 03, 2026

From start to finish, my experience was great. The staff is friendly, helpful, and efficient. Can’t ask for more than that. More

by KWBEACHLER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juho Hong, Edward
Report | Print
May 01, 2026

Thanks Patty for your warmful support. It was great to visit there get the support. More

by JINARYU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty
Report | Print
April 29, 2026

They are always so gracious and kind at this dealership. Explain everything and updates on time expected and all More

by LITMUSICSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fantastic!! As always
Report | Print
April 29, 2026

From start to finish, my customer service representative Cindy made the entire process, streamlined. There’s a reason why I prefer bringing my ID.4 into Capitol Volkswagen for service - always courteous and More

by RHILLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
1
2
3
...
12