Capitol Subaru
San Jose, CA
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Refuse to sell when not buying additional services Agreed on the price to purchase a 2017 Forester. When we declined to purchase additional warranty and service at finance, they refused to sell it to Agreed on the price to purchase a 2017 Forester. When we declined to purchase additional warranty and service at finance, they refused to sell it to us with the agreed price and claiming it's too cheap. What a waste of time. More
They Upsold me on Services That They Cannot Fulfill Capital Subaru upsold me on services they cannot do and knowing unable to work on non subaru's and sold me a car with a problem. Subaru service mgr kn Capital Subaru upsold me on services they cannot do and knowing unable to work on non subaru's and sold me a car with a problem. Subaru service mgr knowing that they can only fix subaru's and non subaru vehicle's cannot be serviced on. Any electrical testing must be done off site. Capital Subaru will rip you off with service packages that they cannot fulfill. There way is to buy the vehicle back to cover up the issue. More
Throughout the entire process, they were trying to swindle me. The prices quoted were high. The 'dealer price' sheet they showed me was an absolute lie. Finally, some nasty comments were made. I will swindle me. The prices quoted were high. The 'dealer price' sheet they showed me was an absolute lie. Finally, some nasty comments were made. I will never come back to a DGDG dealership, nor will I ever recommend any of them. More
I originally went to this dealership for a quote. I walked in and said that I was just looking, I was immediately shunned by the salespeople. After I said that two more tries "what if I can get you the walked in and said that I was just looking, I was immediately shunned by the salespeople. After I said that two more tries "what if I can get you the best deal today, would you buy right now?" I insisted that I was just looking but would like some information they grunted and gave very insulting looks. After walking on their lot, I found a Outback that I wanted. I wrote down some information and then sent out for some quotes to the internet department. Jaime responded, he was extremely nice at first. Then I questioned the pricing and the options and the tone turned very different. I decided not to purchased from here, which was sad because they had the exact vehicle that I wanted, but I couldn't get it so I had to purchase one with more equipment but I got a better deal and service. More
Worst car buing experience ever. Avoid this dealership at all costs as they will just waste your time. They offer prices on the phone and in person that they never intend to honor then just keep wasting at all costs as they will just waste your time. They offer prices on the phone and in person that they never intend to honor then just keep wasting your time to try to wear you down into their deal. I wasted so much time with them then got the same deal at Putnam Subaru with zero effort. Capitol Subaru is run by unprofessional, and unethical, people based on my experience. More