Back

Capitol Subaru

San Jose, CA

3.4
25 Reviews

920 Capitol Expressway Auto Mall

San Jose, CA

95136

Directions

By Type

Showing 25 reviews

July 01, 2017

Refuse to sell when not buying additional services Agreed on the price to purchase a 2017 Forester. When we declined to purchase additional warranty and service at finance, they refused to sell it to More

by fc7737
Recommend Dealer
No
Employees Worked With
Oseas Lopez, Sammy Siyoum
Jul 03, 2017 -

Capitol Subaru responded

We are sorry to see that you didn't have a great experience with us. Can you please send your contact info to socialmedia@dgdg.com so that our GM can reach out to you directly? Thank you!

October 26, 2016

They Upsold me on Services That They Cannot Fulfill Capital Subaru upsold me on services they cannot do and knowing unable to work on non subaru's and sold me a car with a problem. Subaru service mgr kn More

by Newsreporter2016
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
January 08, 2014

Throughout the entire process, they were trying to swindle me. The prices quoted were high. The 'dealer price' sheet they showed me was an absolute lie. Finally, some nasty comments were made. I will More

by adamdavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gus Van Vlimmeren
January 28, 2011

I originally went to this dealership for a quote. I walked in and said that I was just looking, I was immediately shunned by the salespeople. After I said that two more tries "what if I can get you the More

by sjgixxerdude
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime, Gus
September 03, 2009

Worst car buing experience ever. Avoid this dealership at all costs as they will just waste your time. They offer prices on the phone and in person that they never intend to honor then just keep wasting More

by rkempt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Chiusano
3