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Capitol Subaru

San Jose, CA

3.8
27 Reviews

920 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 27 reviews

March 06, 2025

I had a very good experience with recent service on my 2021 Outback XT. I worked with Andy Ho and he was thorough, informed, and fully responsive with communicating throughout the service process. I have More

by JCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Ho
February 25, 2025

I recently bought new SUV from Capitol Subaru. It was a seamless experience. Thanks to Sam, Keagan and Edward for their assistance. More

by sunigupta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Keagan and Edward
August 13, 2024

Tim Bonanza was very professional, knowledgeable, and genuine. We really appreciate his help showing us a Subaru and a Mini. However, the finance guy Edward Chang was a total disaster. He's shockingly co More

by marcfong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edward Chang
March 31, 2024

If I could give zero stars I would. Anything you take your car to this dealership for service it’s gonna take over 2 hours of waiting. I took my car for a diagnostic and because the air More

by mersihalendo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Corral
February 09, 2024

My wife and I purchased our first-ever Subaru car yesterday at the Capitol Subaru. The Salesman Omar was excellent helping us to select the 2024 Outback. We first met Omar on Saturday to look at all More

by Sean S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar E.
February 04, 2024

Sam is an excellent employee very informative and helpful on selecting the right car for your fit. More

by mesereta22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
January 16, 2024

Omar Escobedo gave great customer service! Fernando and Javier help to expedite the close! I'm now à repeat customer of Capitol Subaru, thanks! More

by Robcruzin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar, Fernando, Javier
December 21, 2023

We were impressed with Edward Chang. He was very helpful. We test drove 3 Legacy’s to get an idea of exactly what we wanted. He guided us through the sales process. Now we are the pr More

by wanderergb86
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edward Chang, forgot names of the other guys.
October 02, 2023

Very helpful and easy to buy mostly online. Only had to show up and finish the paperwork in person More

by Dave
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Bernal
June 07, 2023

Recently purchased a used vehicle at Capitol Subaru. Less than two weeks of ownership, I noticed a coolant leak from the radiator. I took the car to another dealership service and also found that ther More

by taken
Recommend Dealer
No
Employees Worked With
Kai
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