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Capitol South Chrysler Dodge Jeep Ram
New London, CT
564 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 564 reviews
April 06, 2018
Professional Dealership The team at Secor Jeep is knowledgable on the vehicles they service, professional in their approach to the customer and dedicated to ensuring the cust The team at Secor Jeep is knowledgable on the vehicles they service, professional in their approach to the customer and dedicated to ensuring the customer is satisfied in all regards. More
by Saw Dust Man
Verified CustomerEmployees Worked With
Jerry Carangia
April 05, 2018
Service isn’t what it used to be I have mixed emotions regarding the dealership and how service is performed. To much is relied on computer reading and sensor lights. If a customer br I have mixed emotions regarding the dealership and how service is performed. To much is relied on computer reading and sensor lights. If a customer brings their vehicle in because a sensor light is on and the customer has complianed about issues in the past one would think the dealership would go above and beyond to check the system not just take the computers diognostic. Many times it’s hard to replete the symptoms but it shouldn’t be just disregarded till it happens again. Proactive approach is more the answer. Not the first time it’s been brought in for the same issue. More
by JLUCY03
Employees Worked With
Steven Gonzalez, Jerry Carangia
April 05, 2018
Love this dealership!! This dealership is very professional, friendly and helpful. They are right on the ball ! I stopped by on a Friday and drove my new Jeep home the next This dealership is very professional, friendly and helpful. They are right on the ball ! I stopped by on a Friday and drove my new Jeep home the next day. They also gave me top dollar for my trade in. I would highly recommend this place to anyone buying a new or used vehicle ! More
by CMAULUCCI22
Employees Worked With
Philip Eininger, Sam Valdes
April 03, 2018
120 K service check 120 K mileage check service work due , Jerry set up all I needed to keep the car running well. I am very happy with the service! 120 K mileage check service work due , Jerry set up all I needed to keep the car running well. I am very happy with the service! More
by MARIANNE.ESPOSITO
Employees Worked With
Steven Gonzalez, Jerry Carangia
April 03, 2018
Service with a smile...Excellent ! Phone wasn't working in the car, Was told bring it right in. ordered a new part, programmed it in. and on my way... Fast service Phone wasn't working in the car, Was told bring it right in. ordered a new part, programmed it in. and on my way... Fast service More
by JELLETT168
Employees Worked With
Steven Gonzalez
April 03, 2018
Came in for my first service...:it was a breaze!! Came in for my first service. The advisor made it quick and easy. They fit me in last minute and the service was quick. Great service center. Came in for my first service. The advisor made it quick and easy. They fit me in last minute and the service was quick. Great service center. More
by Alexwalker
Employees Worked With
Didn’t catch his name.
April 02, 2018
Recent service. I have been very satisfied with the service department at Secor Jeep. The staff in the service department (Jerry, Steve) are professional, friendly an I have been very satisfied with the service department at Secor Jeep. The staff in the service department (Jerry, Steve) are professional, friendly and knowledgeable! More
by GEOFFREY.SCALES
Employees Worked With
Steven Gonzalez, Jerry Carangia
April 02, 2018
Outstanding Service is always fast, curtious and does a thorough job. Recommend everyone to use them. Referred them to my wife after a disappointing trip to her Service is always fast, curtious and does a thorough job. Recommend everyone to use them. Referred them to my wife after a disappointing trip to her dealer. Great job. More
by MONDOMAN2000
Employees Worked With
Steven Gonzalez, Jerry Carangia
April 02, 2018
Four Jeep's in Three Years We have purchase four new Jeep's from you over the past three years. That alone should speak volumes with regards to your customer service and quality We have purchase four new Jeep's from you over the past three years. That alone should speak volumes with regards to your customer service and quality of your products. More
by MICHELCICCONE
Employees Worked With
John McCarthy, Pete Arendt, Steven Gonzalez, Jerry Carangia, Mark Miller
August 21, 2017
Bait & Switch I called early in the week to confirm they had a 2010 Nissan Rogue that had about 25k miles and was being sold for ~$10.5k They said that they had tha I called early in the week to confirm they had a 2010 Nissan Rogue that had about 25k miles and was being sold for ~$10.5k They said that they had that exact one and had it on hold for me. I drove all the way from Plymouth, MA (1.5hrs away) to see the car. William showed me what I thought was my car, only for him to say that it was a 2014 Rogue being sold for about ~$14k. I told him this wasn't the car that he confirmed for me; he then spent the next ~25mins looking for the car in his system only to tell me that he had no idea where it was. He showed me a Kia Soul+ but of course I didn't end up taking it. Overall it felt like I was baited & switched because William tried to suggest that it may have been his systems being changed over or maybe the search engine I used that was outdated, but that isn't a reason as he had specifically confirmed that he had the 2010 Nissan Rogue I was ready to buy. More
by jnwmn
Employees Worked With
William
