Capitol South Chrysler Dodge Jeep Ram
New London, CT
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AWESOME SERVICE JERRY, Called us when the parts were in, Scheduled at our convenience. The Service work was performed in a timely manner ( NO Comebacks). Thank You JERRY, Called us when the parts were in, Scheduled at our convenience. The Service work was performed in a timely manner ( NO Comebacks). Thank You Chief Jim Savalle Gardner Lake Volunteer Fire Company, Inc. Salem, CT More
Consistent good service Jerry and Steven are always ready to help. Service is always good and they will make an effort to acomodate all your needs. Always a good overall expe Jerry and Steven are always ready to help. Service is always good and they will make an effort to acomodate all your needs. Always a good overall experience!!! More
great service Very helpful! Ease of use. Secor helped me with the recall on my jeep. It took no time at all to have problem fixed. Glad to have used them. Very helpful! Ease of use. Secor helped me with the recall on my jeep. It took no time at all to have problem fixed. Glad to have used them. More
Saturday desperation turns into. relief Unexpected break down seven hours from home. No problem. They fit me in to the very tight Saturday schedule, fixed what needed to be and gave me a l Unexpected break down seven hours from home. No problem. They fit me in to the very tight Saturday schedule, fixed what needed to be and gave me a list of things that could wait to be repaired later. Steven Gonzalez was an excellent communicator and kept me updated on progress throughout the experience. Very impressed More
Brakes thumping when applied Service dept informed me that after two years and 20335 miles I needed new rotors and pads all pitted and rusted. I said sure go ahead, then they told Service dept informed me that after two years and 20335 miles I needed new rotors and pads all pitted and rusted. I said sure go ahead, then they told me it was not a warranty issue and it would cost over $1,000. A new Jeep should never have this issue after only two years. I got everything fixed by a local repair ship for under $600. Issue one is the quality of a Jeep. Issue two is the attempted quote of $1,010 to fix the Jeep. I am done with Secor Jeep and will never be back. More
Service Truck 4 x 4 Gardner Lake Vol. Fire Co. Jerry, Our service consultant was great at scheduling. he didn't ask for the truck until all of the parts were in to install. Brakes x 4, shocks, oil Jerry, Our service consultant was great at scheduling. he didn't ask for the truck until all of the parts were in to install. Brakes x 4, shocks, oil change , chassis lube, drive shafts in the front end. The truck was down less time than estimated. Everything looks and feels great. Thank You, Jerry is a Keeper Chief Jim Savalle More
Friendly, honest and proffessional Great team of people at Secor! I'm always happy with their work and comfortable with the pricing on both the sales and service ends of the business. Great team of people at Secor! I'm always happy with their work and comfortable with the pricing on both the sales and service ends of the business. More
good job Quick, friendly, not pressing me for any "extra" work. Have always had good service in working with the service staff at Secor's. Reason I keep going Quick, friendly, not pressing me for any "extra" work. Have always had good service in working with the service staff at Secor's. Reason I keep going back. More
Cherokee Trailhawk purchase Every phase of the purchasing process went extremely smooth. I can’t say enough about all the people here including their service dept. well done Every phase of the purchasing process went extremely smooth. I can’t say enough about all the people here including their service dept. well done team !!!! More
Staff efficient and friendly. The mechanic found a defect in the serpentine belt. Very attentive to details of the safety inspection. I was provided several updates as I waited i The mechanic found a defect in the serpentine belt. Very attentive to details of the safety inspection. I was provided several updates as I waited in the customer service area. More