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Capitol South Chrysler Dodge Jeep Ram

New London, CT

4.4
562 Reviews

409 Broad St

New London, CT

06320

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Showing 562 reviews

July 08, 2019

Always helpful Everytime I bring my Jeep in they explain everything they did and what maintenance will be coming up soon!!! Always very nice and get the job done on More

by scrappekat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Arendt, Steven Gonzalez
Jul 08, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of Secor Chrysler, Dodge, Jeep, Ram in New London. Thank you for mentioning Pete and Steve in Service in particular. They really do care about our customers! Our goal is to have every experience with Secor Chrysler, Dodge, Jeep, Ram be a 5 star event and it seems like we absolutely accomplished that with you! We look forward to working with you again in the future. Respectfully, Julia Secor

July 06, 2019

Excellent Great service, friendly staff, amazing experience. No hassle, down Tim was minimal. Thank you for helping me out and getting me back on the road . More

by greysky9440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCarthy, Alen Morse, DeWayne Dockins, Pete Arendt, Steven Gonzalez, Mark Miller, Philip Eininger, Rob Dupont, Rosa Almarez
Jul 08, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Wow, thank you for this amazing review! We appreciate your taking the time to give us an excellent review at Secor Chrysler, Dodge, Jeep, Ram for our amazing staff and great service. Our goal is to make every experience with Secor Chrysler, Dodge, Jeep, Ram a 5 star event and it looks like we definitely accomplished that with you! We look forward to working with you again in the future. Respectfully, Julia Secor

June 30, 2019

Good troubleshooting Great service and troubleshooting of intermittent warranty problem. Said that they would like at car immediately if problem occurred and they were tr More

by john
Recommend Dealer
Yes
Employees Worked With
Pete Arendt
Jul 05, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for your excellent review of Secor Chrysler, Dodge, Jeep, Ram in New London. We are pleased you were impressed with the team's troubleshooting of an intermittent warranty problem and their ability to keep their word. We look forward to working with you again in the future. Respectfully, Julia Secor

June 26, 2019

Amazing Service I had little hope of getting a good deal and I came in and Dewayne blew me away. He was able to put me in the car that I wanted right away at an amazi More

by Evan104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeWayne Dockins
Jun 27, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for your excellent review of Secor Chrysler, Dodge, Jeep, Ram Sales in New London. We appreciate your taking the time to write how Dewayne put together an amazing deal for you. I will be sure to communicate your positive comments to him and the rest of our sales team. Our goal is to make every experience with Secor CDJR a 5 star event and it looks like we accomplished that with you! Stop by the Service Department to introduce yourself also! Respectfully, Julia Secor

June 25, 2019

Great Customer Service John and Pete never disappoint. Thank you for your immediate attention and help on my recent issue. I will continue to come back for wall new purchase More

by KRISTEN.L.SWEET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCarthy, Pete Arendt
Jun 27, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of Secor Chrysler, Dodge, Jeep, Ram Service and Sales. Our goal is to make every experience with Secor CDJR a 5 star event and it looks like we accomplished that with you! I will be sure to communicate your positive comments to John, Pete and the entire Secor team. We look forward to working with you again in the future! Respectfully, Julia Secor

June 24, 2019

Routine service They checked me in on time and performed the service to my truck in a timely manner while I waited. They also brought me back into the garage to point More

by hfortierjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Arendt, Steven Gonzalez
Jun 27, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of Secor Chrysler, Dodge, Jeep, Ram Service in New London. Our goal is to make every experience with Secor CDJR a 5 star event and it looks like we accomplished that with you! Thanks for taking the time to mention the Service Team's professionalism and helpfulness. I will be sure to communicate your positive comments to Pete and Steve and the rest of the Secor Service team. We look forward to working with you again in the future. Respectfully, Julia Secor

June 20, 2019

Momma got new wheels! Stopped in early Saturday morning to take a look at the small vans and say Hi to John McCarthy, my old manager. I didn't plan on actually buying anyt More

by LAURAZ.PHILLIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCarthy, Alen Morse
Jun 27, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Great story! Thank you for your excellent review of Secor Chrysler, Dodge, Jeep, Ram in New London. Our goal is to make every experience with Secor CDJR a 5 star event and it looks like we accomplished that with you. Glad to hear you got the vehicle you want and your husband will have more time for fishing! We look forward to working with you both again in the future. Respectfully, Julia Secor

June 18, 2019

Bought my car based on the product, not the dealership First time we walked through we did not get talked to or acknowledged. They made up for it by offering us VIP experience (which we declined). This at More

by NICHOLAS.BIELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Miller, Philip Eininger
June 11, 2019

Tire rotation gone sideways I had scheduled an oil change and yore rotation. When they began work, it was discovered my lug nuts had corroded to the studs. Steve and Pete arra More

by Jen B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Arendt, Steven Gonzalez
Jun 12, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of Secor Chrysler, Dodge, Jeep, Ram Service in New London. I will be sure to communicate your 5 star review to Pete and Steve. We are pleased we could provide you with a loaner to make your visit less stressful while they undertook the delicate operation and look forward to working with you again in the future. Respectfully, Julia Secor

June 06, 2019

Failed to honor specific instructions 2015 WK2 Grand Cherokee Limited 4WD Diesel dropped of for malfunctioning turn signal reset issue. Provided specific instructions not to push updates t More

by scowrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager and technicians
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