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Capitol South Chrysler Dodge Jeep Ram

New London, CT

4.4
562 Reviews

409 Broad St

New London, CT

06320

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Showing 562 reviews

August 13, 2019

Best jeep dealer i've been to . Secor Jeep fixed my Jeep in 4 working days .It had blown heads and gaskets I took it to Valenti's Jeep first they did have any idear what was wrong More

by fredwairdjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Arendt, Steven Gonzalez
Aug 15, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for this amazing review of Secor Chrysler, Dodge, Jeep. Ram in New London. Our goal is a 5 star experience with every event at Secor's and it looks like we really accomplished that with you! Thank you for referring to our quality work and the dedication of our team, Pete and Steve in particular. We look forward to working with you in the future and wish you many years of safe and enjoyable travels. Respectfully, Charlie Secor, Dealer Principal

August 11, 2019

Here I am again! I have a 1998 Dodge Neon that I brought back from CA, when I retired 16 years ago. I call my car The Little Green Bean. Steven has gone far beyond to More

by Lynniet
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez
Aug 15, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for this amazing review for Secor Chrysler, Dodge, Jeep, Ram in New London. Our goal is to make every experience at Secor's a 5 star event and it looks like we really accomplished that with you! We are proud of our Service team so thank you for highlighting what it is about Steve, his professionalism and attention to his customers, that makes the experience more than satisfying. I will be sure to communicate your positive comments to him and the rest of the Secor CDJR Service team. We wish you many years of safe and enjoyable travels. Respectfully, Charlie Secor, Dealer Principal

July 31, 2019

Always a great experience Steve and his team were able to adjust my muffler which had a terrible rattle. Thanks for the extra effort!! I will be back again for sure! More

by MICHAEL.P.MCMANUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez
Jul 31, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you are your excellent review of Secor Chrysler, Dodge, Jeep, Ram Service in New London. Our goal is to make every experience with Secor CDJR a 5 star event and it looks like we really accomplished that with you! We will pass along your positive comments to Steve and our entire Secor CDJR Service team. Thanks for recognizing their extra effort. We look forward to working with you in the future. Respectfully, Charlie Secor,

July 25, 2019

Very helpful and friendly service here I have enjoyed bring my Jeep here for years and found very good service here. Now it was time to get a new Jeep, Dewayne was great and very helpful t More

by scrappekat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeWayne Dockins
Jul 25, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of Secor Chrysler, Dodge, Jeep, Ram on Broad xx. in New London! Our goal is to make every experience with Secor CDJR a 5 star event and it looks like we really accomplished that for you. Thank you for highlighting Dewayne's efforts in making this an experience that went beyond your expectations. I will be sure to communicate your positive comments to Dewayne and the other members of the Sales team. We look forward to working with you again in the future. Respectfully, Charlie Secor, Dealer

July 21, 2019

Easy Buy Great service and sales - and all at a fair price. Just purchased our fourth new vehicle in the past 7 years. Decor is always pleasant and helpful. More

by Crehan K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCarthy
Jul 25, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of Secor Chrysler, Dodge, Jeep, Ram on Broad xx. in New London. Our goal is to make every experience with Secor CDJR a 5 star event and it looks like we really hit that mark with you! One of the best parts of my job is meeting customers like you and discovering what it is about the vehicle and car purchasing process they most enjoy. We are pleased you found it an easy, fair buy and that our staff, John in particular, is pleasant and helpful. We look forward to working with you into the future. Please stop by our Service department to say hello also. Respectfully, Charlie Secor, Dealer

July 16, 2019

Everything was excellent as usual . They had me back on the road within a hour and a half. Had my oil changed tires rotated, and new wiper blades. Plus they checked all my fluids and bel More

by NANCY.HARRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Morse, Pete Arendt, Steven Gonzalez
Jul 19, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for the excellent review of Secor Chrysler, Dodge, Jeep, Ram Service in New London. We know your time is valuable and so our team is dedicated to providing excellent service and getting you back on the road quickly and safely. Thank you for mentioning the excellent service Pete, Steve and the Service team provide and Alen offers from the Sales team. Our goal is to make every experience with Secor Chrysler, Dodge, Jeep, Ram a 5 star event and it looks like we really accomplished that with you! We look forward to working with you in the future. Respectfully, Julia Secor

July 15, 2019

Always friendly & staff knowledgeable Like always, friendly staff & my Jeep is returned to me in tip top shape. Love my Summit & would never deal with any other local dealer. Secor #1 More

by mminteer1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCarthy, Alen Morse, Pete Arendt, Steven Gonzalez
Jul 15, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Wow, thank you for your excellent review of Secor Chrysler, Dodge, Jeep, Ram in New London. We strive to make every experience with Secor Sales and Service a 5 star event and it looks like we really accomplished that with you! I will pass along your positive comments to John, Alen, Pete, Steve and our sales and service teams. Thank you for designating us "Secor #1". We certainly agree, work hard to keep it that way and appreciate your kind words. We look forward to working with you again in the future. Respectfully, Julia Secor

July 15, 2019

Awesome experience I have had the best experiences at Secor with my Jeep. They are so good about testing to find an issue until they can pinpoint it and fix it for good. More

by BRIDGIDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Arendt, Steven Gonzalez, Mark Miller, Nikki Gonzalez
Jul 15, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of Secor Chrysler, Dodge, Jeep, Ram in New London. From our sales to our service, we work hard to ensure that the customer is satisfied with their vehicle and our servicing of it. We strive to make every experience with Secor CDJR a 5 star experience and it looks like we really accomplished that with you! I will be sure to communicate your positive comments to Mark, Pete, Steve, Nikki and both our sales and service staff. We look forward to working with you again in the future. Respectfully, Julia Secor

July 14, 2019

My daughter's first dealer purchased vehicle Excellent experience during the negotiations and closing of the deal. Felt like even if I wasn't there with my daughter to "lend my knowledge and expe More

by PJD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeWayne Dockins, Philip Eininger
Jul 15, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for your excellent review of Secor Chrysler, Dodge, Jeep, Ram in New London. Purchasing a first vehicle is such an exciting experience and we are happy that we were able to make it a great one for your daughter. We strive to make every experience with Secor CDJR a 5 star event (like sailfest fireworks!) and it looks like we accomplished that with you. I will communicate your positive comments to Dewayne, Phil and our entire sales team, who, you are right, would treat your daughter respectfully regardless of whether you are there or not for moral support. Please stop by the Secor CDJR Service Department one day to introduce yourselves and your vehicle to our Service staff also. Respectfully, Julia Secor

July 11, 2019

Just dropped in for a look. We have 2 mini vans both with high mileage so we thought we'd take a look at what Secor Dodge had to offer. We walked in and DeWayne Dockins greeted u More

by MustangSally
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCarthy, DeWayne Dockins
Jul 15, 2019 -

Capitol South Chrysler Dodge Jeep Ram responded

Thank you for your excellent review of Secor Chrysler, Dodge, Jeep, Ram in New London. We are so pleased that you got the exact vehicle you were looking for and that both Dewayne and John were able to complete the paperwork for you in a timely manner so that you could start enjoying your new van quickly. Thanks for detailing what it is you enjoyed about working with the Secor team. I will be sure to pass along your positive comments to our entire Secor CDJR Sales group and invite you to stop by our service department to introduce yourself and your vehicle to them also. We look forward to working with you again in the future. Respectfully, Julia Secor

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