Capitol South Chrysler Dodge Jeep Ram
New London, CT
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Great experience at Secor Jeep in New London Our family has owned 11 Jeeps in the last 30 years, all bought and serviced at one dealer who we have total faith in. We recently moved to the New Lon Our family has owned 11 Jeeps in the last 30 years, all bought and serviced at one dealer who we have total faith in. We recently moved to the New London area and our search began for a new Jeep dealership with a great service team. Went to Secor's service department on a Saturday after hours and spoke with Gregory, a service consultant who was still working. He convinced me to give them a shot when a problem arose. Well, a problem did eventually arise and they did a fabulous job fixing the issue. Kayla got us in quickly, the team diagnosed the issue quicker and then fixed it. If this is the kind of service Secor delivers always, it makes our next car purchase a no brainer. Great environment also and I owe them a dozen doughnuts. More
Great Service ! I've been using Secor for four years now and never had a bad experience.Pete and his service team do a fantastic Job taking care of their customers ve I've been using Secor for four years now and never had a bad experience.Pete and his service team do a fantastic Job taking care of their customers vehicles all while treating there customers with respect Steve is an asset to the Secor service team,great job Steve! Alen is great ! a wealth of knowledge when it comes to the auto industry and he tells you like it is ,you just gotta love that from a sales person. Thank You Team Secor ! keep up the great work. More
great service Needed major work on the transmission. Called (Steve) and got things set up. They looked at the problem immediately, let me know the situation (which Needed major work on the transmission. Called (Steve) and got things set up. They looked at the problem immediately, let me know the situation (which wasn't good), and let me know what needed to be done. Although I had to leave the car for several days Secor provided me with a nice "loner" and finished the work in less time then originally thought. Since it was close to the holidays I thought there might be a delay but NO problem. I've had my car(s) serviced at Secor's for many years and have always found the service to be professional and as they explained it. My compliments to Steve and Peter for their continued professional service. More
Oil change & tire rotation Changed oil and rotated tires in a timely fashion. I did not have to wait long when the work was done. They also performed an inspection. Nothing els Changed oil and rotated tires in a timely fashion. I did not have to wait long when the work was done. They also performed an inspection. Nothing else needed to be done. More
Steven was excellent! Professional and helpful. Steven is an excellent member of your service staff. I'm holding onto my old 07' Jeep Liberty with its 280K miles until Jeep makes a model back with Steven is an excellent member of your service staff. I'm holding onto my old 07' Jeep Liberty with its 280K miles until Jeep makes a model back with the rounded headlights and all the comforts of my Liberty. I knew there was something very wrong with the under carriage and not something I wanted to trust to a local mechanic. If this was major, I wanted trained MOPAR technicians working on it. The problem turned out to the the CV joint. I was previously told (different mechanic) the whole transfer case would need to be changed (a lot more money and invasive than a CV joint). I was pleased the technicians at Secor found the issue to be a bad CV joint and repaired it within a couple hours. The professional phone call with Steven and being able to have a service center open on a SATURDAY helped with getting my old man back on the road. We're heading for 300K miles and much more. More
The work was completed and there were no issues. The work was an oil change and check air pressure in my tires. Inspection was completed on the radiator and power steering unit. This is all the wor The work was an oil change and check air pressure in my tires. Inspection was completed on the radiator and power steering unit. This is all the work completed at this time. More
First checkup Brought my RAM 1500 in for first service. Drove right in to their service center, greeted nicely and provided information on deals and recommendation Brought my RAM 1500 in for first service. Drove right in to their service center, greeted nicely and provided information on deals and recommendations. Service completed promptly and efficiently. More
I was well taken care of!! I walked into the dealership looking to buy a Gladiator Rubicon, and left a very happy customer! I really felt as though I got a great deal on the tru I walked into the dealership looking to buy a Gladiator Rubicon, and left a very happy customer! I really felt as though I got a great deal on the truck, and the dealership even got the car registered for me in Massachusetts very quickly. I had to go back to Boston and Providence for work, but the dealership was incredibly accommodating and had a driver deliver my truck to me in Providence. It was fantastic. If I am still in the area and am looking to buy a new Jeep, I will definitely come back to Secor!! More
Helped us out On our way from Boston to Philadelphia after thanksgiving our brand new ram 3500 broke down. We were in the Mystic Ct. area, the first dealer we found On our way from Boston to Philadelphia after thanksgiving our brand new ram 3500 broke down. We were in the Mystic Ct. area, the first dealer we found was Valenti Chrysler Dodge Jeep. I went into the service department and spoke with an advisor, explained we were driving from Boston to Philadelphia with our 3 young boys to pick up horses to bring home to western Pa. and we needed our truck looked at as soon as possible. The advisor spoke with his manager and basically told us no! We were stunned, I happened to call Secor service department and spoke with Steven, told him our situation and without hesitation he said bring it down. Within an hour they had it diagnosed and the parts ordered for a next day repair! The difference in those two dealerships was night and day, if we lived in that area I’d use them exclusively. More