Capitol South Chrysler Dodge Jeep Ram

The staff kept me informed on the service took time to discuss tire needs and tread wear the steps that needed on upgrading the radio and the need to replace and expected time for serving the radio as wel discuss tire needs and tread wear the steps that needed on upgrading the radio and the need to replace and expected time for serving the radio as well as the cost which was very reasonable considering the car is a 2015 very pleased with service that I Drive Old Saybrook to new London considering there is a Jeep dealer in old Saybrook More

great people very friendly and helpful. answered all our questions mark miller is an asset to the dealership. john McCarthy very helpful in making the dea and an asset also.l our questions mark miller is an asset to the dealership. john McCarthy very helpful in making the dea and an asset also.l More

I was not satisfied with my experience with Secor as a whole. I have had more than one experience where the staff were rude. This last encounter took the cake for me. As a veteran I very disappointed with whole. I have had more than one experience where the staff were rude. This last encounter took the cake for me. As a veteran I very disappointed with my visit. I would recommend customer service training for all Secor employees. More

the service was done in a decent time period, and I will continue to use Secor for my car service in the future looking forward continue to use Secor for my car service in the future looking forward More

I was not impressed at all with the lack of customer service on my last visit. It seemed as though all three employees at the service area were having a bad day. I’ve purchased my Jeep here and have h service on my last visit. It seemed as though all three employees at the service area were having a bad day. I’ve purchased my Jeep here and have had service done previously and haven’t had this issue. I hope it doesn’t happen again More

We were having problems with the wheel hubs, had already replaced two then needed a third. It was great this time because they replaced the fourth also. Now we should be all set!! replaced two then needed a third. It was great this time because they replaced the fourth also. Now we should be all set!! More

Excellent on time complete service as always!Always a Excellent on time complete service as always! Always a pleasure going there for excellent service! Very courteous knowledgeable staff. Thank you ag Excellent on time complete service as always! Always a pleasure going there for excellent service! Very courteous knowledgeable staff. Thank you again looking forward to next service. More

I had my Jeep Patriot for oil and filter change sand requested a synthetic oil 20W50 to the gentleman at the service counter. After the the service was complete and returning to my residents I reviewed requested a synthetic oil 20W50 to the gentleman at the service counter. After the the service was complete and returning to my residents I reviewed the statement and saw that a 5W20. I do not understand why my request went without any consideration. I will never return or any of my vehicles serviced at your facility. I understand that this may comply to the manufacture, however it is not in the best interest of the life of the vehicle only the the interest of the interst of being able to advertise MPG. I have had the oil and filter replaced to MY request. More

I came in for a recall. I understand the dealer repayment is not at normal rates. I was treated very well, with courtesy. I was offered a ride back home in lieu pf waiting and accepted. The same driver retur is not at normal rates. I was treated very well, with courtesy. I was offered a ride back home in lieu pf waiting and accepted. The same driver returned to pick me up and bring me back. This was the best service ever from a dealer the only dealership that compares is Secor Subaru where our other vehicle goes. Staff is polite, respectfull and professional. Can't ask for better service More

I have always had great service whether purchasing a care or dealing with the service department. The dealership was always clean as well as my car when returned. or dealing with the service department. The dealership was always clean as well as my car when returned. More