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Capitol South Chrysler Dodge Jeep Ram

New London, CT

4.4
562 Reviews

409 Broad St

New London, CT

06320

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Showing 562 reviews

October 07, 2020

Steven is a awesome guy, always there for you and very knowledgeable when and friendly. Everyone that you talk to are the best always meet you with a big smile More

by lessardgerard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez
October 07, 2020

Technically competent service professionals that were straight forward, did not try to sell maintenance that I did not need. keep up the great work team. More

by travis_grammer
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez, Gregory Thibeau, David Andrews
October 05, 2020

It's always a breeze to schedule service at Secor. They're timely and courteous. The facility is clean and accommodations are pleasant. they are always looking to enhance my visit. More

by JWAKIM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miller, Philip Eininger, David Andrews
October 01, 2020

They made me feel like an inconvenience & couldn't fix my jeep after 5 visits. Took it somewhere else. Diagnosed and fixed in 3 days. More

by jltbaby5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steven Gonzalez, Gregory Thibeau
September 28, 2020

Was supposed to get a call back when driver was ready to bring me back to dealership. The call never came and I wound up spending 60.00 on Uber to get me to work. Had oil change, no other fluids topped of More

by ERINEM74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Gonzalez
September 23, 2020

Everyone was super easy to talk to and super friendly. All very willing to help with my concerns and questions. Made my appointment and visit very enjoyable. More

by SAVABEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Morse, Steven Gonzalez, Gregory Thibeau, David Andrews
September 22, 2020

No nonsense, got what I came for. This dealership has some great guys working in service and parts. They do not pander. Straight shooters, all of them, and I really like that. More

by KMatteau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Thibeau
September 17, 2020

Everyone was awesome. Greg is the only name I remember and he was a huge help both times I brought Jeep for service. I think of Steve and another guy in parts too. They were all great help - thank you - g More

by Pam P
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregory Thibeau
September 15, 2020

I am thinking some of my experience was just “Friday afternoon.” There were a few basic customer service things that lowered the experience. I will be coming back, and I’m hopeful it will improve. More

by DAN.HOFFNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Thibeau
September 15, 2020

Greg is awesome! Super friendly, very knowledgeable, and goes out of his way to make sure you are satisfied with the work that has been done. More

by TOBY.DUNCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez, Gregory Thibeau, David Andrews
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