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Capitol South Chrysler Dodge Jeep Ram

New London, CT

4.4
562 Reviews

409 Broad St

New London, CT

06320

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Showing 562 reviews

March 22, 2021

2 appt for scheduled service and had my son come home from college for the day to get it done only to wait 4 hours to hear they don't have the parts. Also, purchased a new key fob that had a glitch and More

by RamTruck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gregory Thibeau
March 12, 2021

Great service on my vehicle, but what is appreciated and equally important to me is the customer care. The service staff are great, but I have to say Steve G. goes above and beyond helping his customers. More

by reetapie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez
March 08, 2021

Alen and John made our experience was easy and pleasant, This is our 3rd return to Secor and would highly recommend them,, Love our Jeep Renegade !!! More

by MISSVIKI67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCarthy, Alen Morse, John Daley
March 01, 2021

Excellent service!!!! I was in and out of the dealership. The waiting area was clean and separated chairs for covid. They kept me updated on all the maintance. More

by MRSZAYROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Andrews
February 25, 2021

My back drivers side tail light was torn off when I went through a drive thru car wash. I sent Steve pictures of what the damage looked like and he got me right in the next day. Service here is always gre More

by WEBBEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammi, Steven Gonzalez, Gregory Thibeau
February 19, 2021

Always a pleasure to deal with the Service Department. Steve and Greg are who waited on me. I have peace of mind that my jeep is getting worked on by professionals. I’ve been coming to them for a few y More

by WEBBEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez, Gregory Thibeau
February 17, 2021

Great people, took Care of my Auto issues and did every thing as quoted. I will continue to go to them for my service needs. More

by Brew1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCarthy, Alen Morse, Steven Gonzalez, Gregory Thibeau
February 15, 2021

Always a great experience for repairs or for service. I never hesitate to return when I need either. I would recommend them any time. Thanks. More

by MICHAEL.P.MCMANUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Gonzalez, Gregory Thibeau
February 14, 2021

Very courteous and patient. Answered all my questions professionally. Performed a multi-point inspection on a recently purchased vehicle and gave me awesome peace of mind. More

by RSFELICIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Andrews
February 01, 2021

No pressure and knowledgeable sales staff! They work with you and make sure the numbers work for you! My dealer knew was very upfront and honest and I really appreciated that! More

by BURKEDAN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Morse
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