Capitol South Chrysler Dodge Jeep Ram
New London, CT
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2 appt for scheduled service and had my son come home from college for the day to get it done only to wait 4 hours to hear they don't have the parts. Also, purchased a new key fob that had a glitch and from college for the day to get it done only to wait 4 hours to hear they don't have the parts. Also, purchased a new key fob that had a glitch and when returned it didn't work at all - from bad to worse. Not even a thought from the service manager that wasting a second day of one of their customers even mattered - not one comment. More
Great service on my vehicle, but what is appreciated and equally important to me is the customer care. The service staff are great, but I have to say Steve G. goes above and beyond helping his customers. equally important to me is the customer care. The service staff are great, but I have to say Steve G. goes above and beyond helping his customers. More
Alen and John made our experience was easy and pleasant, This is our 3rd return to Secor and would highly recommend them,, Love our Jeep Renegade !!! This is our 3rd return to Secor and would highly recommend them,, Love our Jeep Renegade !!! More
Excellent service!!!! I was in and out of the dealership. The waiting area was clean and separated chairs for covid. They kept me updated on all the maintance. dealership. The waiting area was clean and separated chairs for covid. They kept me updated on all the maintance. More
My back drivers side tail light was torn off when I went through a drive thru car wash. I sent Steve pictures of what the damage looked like and he got me right in the next day. Service here is always gre through a drive thru car wash. I sent Steve pictures of what the damage looked like and he got me right in the next day. Service here is always great and very timely. More
Always a pleasure to deal with the Service Department. Steve and Greg are who waited on me. I have peace of mind that my jeep is getting worked on by professionals. I’ve been coming to them for a few y Steve and Greg are who waited on me. I have peace of mind that my jeep is getting worked on by professionals. I’ve been coming to them for a few years now. More
Great people, took Care of my Auto issues and did every thing as quoted. I will continue to go to them for my service needs. thing as quoted. I will continue to go to them for my service needs. More
Always a great experience for repairs or for service. I never hesitate to return when I need either. I would recommend them any time. Thanks. never hesitate to return when I need either. I would recommend them any time. Thanks. More
Very courteous and patient. Answered all my questions professionally. Performed a multi-point inspection on a recently purchased vehicle and gave me awesome peace of mind. professionally. Performed a multi-point inspection on a recently purchased vehicle and gave me awesome peace of mind. More
No pressure and knowledgeable sales staff! They work with you and make sure the numbers work for you! My dealer knew was very upfront and honest and I really appreciated that! with you and make sure the numbers work for you! My dealer knew was very upfront and honest and I really appreciated that! More