Capitol Mazda
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Gio fue de mucha ayuda para poder comprar nuestro nueva Mazda 2026, si piensan comprar un nuevo auto busquen a Gio el les facilitará todo el proceso Mazda 2026, si piensan comprar un nuevo auto busquen a Gio el les facilitará todo el proceso More
Excellent experience at Capitol Mazda! The entire team was professional, friendly, and transparent throughout the buying process. They answered all my questions, never pressured me, and ma The entire team was professional, friendly, and transparent throughout the buying process. They answered all my questions, never pressured me, and made everything simple and stress-free. I’m extremely happy with my new Mazda and truly appreciate the outstanding customer service. Highly recommend Capitol Mazda to anyone looking for a great car-buying experience! More
The dealership made the entire buying process easy and stress-free. The staff was friendly, professional, and transparent, and they answered all of my questions without any pressure. I’m very happy with m stress-free. The staff was friendly, professional, and transparent, and they answered all of my questions without any pressure. I’m very happy with my purchase and would gladly recommend them to others. More
Nate was great to work with in purchasing our car. He was friendly, genuine, polite and professional. We'd work with him again if we needed to purchase another car. He was friendly, genuine, polite and professional. We'd work with him again if we needed to purchase another car. More
Took my new CX5 for its first complementary service. Went in as soon as the service center opened and experienced a quick and efficient service. Went in as soon as the service center opened and experienced a quick and efficient service. More
The salesperson, Andrew, was good at keeping the customer with the great offer, but after that, the finance manager, Oscar Hernandez, was awful. Although I refused his selling the packages of insurance becau with the great offer, but after that, the finance manager, Oscar Hernandez, was awful. Although I refused his selling the packages of insurance because my son can't afford them, he insisted and pressured my son to accept it. But the most unacceptable part was this: the Oscar (he was new to this work, had many problems with the computer processing) did not bother to send us the digital sales contract immediately. I did not know what I bought, and I asked his colleague to send me one. Then his colleague, Sam, sent me the text to excuse him, and he sent me a recording message that I heard him making fun of the customer, which was me, and the F-word. Sam was confused with his colleague's numbers and mine, and by mistake, left a message on my phone that insulted me. This awful customer service experience was recorded as evidence sent by their own employee. Last of all, I arrived at 9 a.m. and drove the new car home at 3:00 p.m. The dealership employees have a low work ethic overall. Not recommended if you expect decent, smooth customer service and are treated with respect as a customer. More


