Capitol Ford Santa Fe - Service Center

Tim was the service agent -- he was professional and proactive in helping me choose the appropriate service for my vehicle. He is a great asset to the dealership. proactive in helping me choose the appropriate service for my vehicle. He is a great asset to the dealership. More

Tim was my contact person, and hard to say enough good things about him….. He answered all my questions, is honest, kept in touch with me and is a wonderful person to work with. I have never trusted car d things about him….. He answered all my questions, is honest, kept in touch with me and is a wonderful person to work with. I have never trusted car dealerships to work on any vehicle I have owned until I bought my truck at Capital Ford……thank you! More

Finally got my trailer brake due to Tom helping Will in parts use Oasis to plug in my VIN # to see what my truck had. It needed another part with the knob. They ordered the part and Will let me know it c parts use Oasis to plug in my VIN # to see what my truck had. It needed another part with the knob. They ordered the part and Will let me know it came in. Tom installed the part. Finally trailer brake thanks to Tom and Will. Thanks guys. More

Quick Lane took 3 hours. I believe it was because of lift Bay Area not available for my type car. I believe it was because of lift Bay Area not available for my type car. More

Service is always great! I have bought nearly 10 different vehicles at this dealership thruogh the years and I am never dissapointed. I have bought nearly 10 different vehicles at this dealership thruogh the years and I am never dissapointed. More

I do not let any other garage to work on my vehicles…totally trust the techs and the service is exceptional vehicles…totally trust the techs and the service is exceptional More

The service representative was knowledgeable about the benefits of my prepaid maintenance plan. She was courteous and the work was done on my vehicle earlier than her estimate. I used the Quick Lane ser benefits of my prepaid maintenance plan. She was courteous and the work was done on my vehicle earlier than her estimate. I used the Quick Lane service center. More

Great quick service! So convenient which is very helpful. So glad I don’t have to go to Albuquerque ! So convenient which is very helpful. So glad I don’t have to go to Albuquerque ! More

It was a pleasant enough experience and Richard got some information that I needed. Much better than the other Ford dealer who failed me 3x. information that I needed. Much better than the other Ford dealer who failed me 3x. More

Had an appointment for 9:20am. These guys called me at 2:00 pm hadn't done any work with a 1000 dollar estimate to change seat cushions. I went home angry and did it myself in two These guys called me at 2:00 pm hadn't done any work with a 1000 dollar estimate to change seat cushions. I went home angry and did it myself in two hours. These guys suck. Do better. I would advise ,go to albuqerque. More