Capitol Ford Santa Fe - Service Center

Clean professional and quick with the work as requested no hidden surprises. Very respectful crew no hidden surprises. Very respectful crew More

Peter Eggebrecht in the Service Dept. is a credit to Capitol Ford. Thank you Peter for your help. is a credit to Capitol Ford. Thank you Peter for your help. More

Made an appt for a recall and a windshield replacement. The parts were never ordered. They had already disassembled the trim and their response was “ sorry parts not in until August. The manager was ve The parts were never ordered. They had already disassembled the trim and their response was “ sorry parts not in until August. The manager was very rude. Will not be taking any of my cars there for any service. More

Courteous service was done with speed and efficiency. Service representative reviewed service activity with me and pointed out all relevant issues. Very well done. Service representative reviewed service activity with me and pointed out all relevant issues. Very well done. More

Five stars all around from Sales, Service, Finance and Management! Bought my 2022 Explorer from them and service after the sale has been top notch! Had a minor issue in service and Marc the owner took car Management! Bought my 2022 Explorer from them and service after the sale has been top notch! Had a minor issue in service and Marc the owner took care of it immediately! I'll never buy a vehicle from anywhere else! More

Great service even when short staffed. I always take my car here for servicing. Thank you. I always take my car here for servicing. Thank you. More

Great service from Tommy, the manager and his team! They did a bit of extra maintenance that was needed but it was done quickly while I waited. They did a bit of extra maintenance that was needed but it was done quickly while I waited. More

All work completed on time. Staff very professional and personable. I highly recommend Capitol Ford Staff very professional and personable. I highly recommend Capitol Ford More

Misinformation on how to fix the problem. Not given a diagnosis cost before consent. Mechanics fix was not correct. Lock spindle came out. Told needed a new lock assembly costing 579.00. Took Not given a diagnosis cost before consent. Mechanics fix was not correct. Lock spindle came out. Told needed a new lock assembly costing 579.00. Took to a locksmith and he popped it right in and told me to put a little epoxy on the plastic trim piece that holds the spindle in place. It did not need a need assembly. At the most a new plastic trim piece. More

Tim was the service agent -- he was professional and proactive in helping me choose the appropriate service for my vehicle. He is a great asset to the dealership. proactive in helping me choose the appropriate service for my vehicle. He is a great asset to the dealership. More