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Capitol Ford Santa Fe - Service Center

Santa Fe, NM

4.4
176 Reviews

176 Reviews of Capitol Ford Santa Fe - Service Center

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June 13, 2025

Nice people at the desk. They contacted me when the vehicle was ready. Job was done in the estimated amount of time. More

by WALTER28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Brought in my 2025 Maverick due to a check engine light and to get oil changed. JC was very helpful and friendly. Very professional staff, and got some good food recommendations from the guys. Great servic More

by LEYBA.MICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Lucero
June 12, 2025

Quick and painless took a minimal amount of time and effort service was complete and efficient More

by jhetler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

The service was done promptly with no problems. The service team installed new wipers without my asking. More

by ECOLLISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Woman who initially took my appointment scheduled me in the wrong area, and the cost to install a inexpensive part seemed high, but my overall experience was good. Richard's experience and professionalism More

by JLAFLAMME2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Was very frustrated as I had an appointment for oil change at 9 am. I got to service center and found out I did not have an appointment. The service person understood my frustration as was able to ge More

by carleen.mody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Tim kept me informed during the whole process. Also, their concierge service is so helpful for people like me who don't have a ride. More

by debbbbbieh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Professional and knowledgeable. Understood my needs and service was quick. Even checked my tire pressure when asked. Great job! More

by ORIONSF2523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Excellent customer service- quicker than expected. Professional, knowledgeable and friendly . Would definitely recommend and return More

by BRANDYPUTT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jc in service
June 10, 2025

Car seems to be functioning properly after fix. Spoke with Richard and a little bit with Bart. Both were helpful. More

by elitehomecare.steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Martinez helped me
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