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Capitol Ford Santa Fe - Service Center

Santa Fe, NM

4.4
175 Reviews

175 Reviews of Capitol Ford Santa Fe - Service Center

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June 27, 2025

I don't wish to write anything in particular - all was good. Thank you Katherine More

by ZIZIMUELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Brought in due to a recall and the service team was very helpful in identifying additional necessary repairs covered under warranty. More

by Crotch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Bart always does a great job! I always appreciate his help and expertise. He always makes a difference. More

by susancarolemcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of abace
June 26, 2025

Their people work on a lot of Fords; I feel confident they understand my vehicle and the service work will be done correctly. More

by NYQUISTWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Lengkeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

I bought a set of new tires for my 2022 Shelby GT500, which were an unusual size, and everything worked very well. Quick shipping to get the tires, and very professional and careful installation. Well do More

by PorscheTurboS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Pfaff and Gabriel Ortiz
June 26, 2025

Work performance on my explorer rid not resolve any of my issues. I am still mot happy with the results. More

by plfuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wanish
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Great customer Service as well as fast response to questions and concerns , amazing job ethic More

by ximenaalmeida333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

JC was friendly and helpful. .Worked me into a busy schedule to accommodate my work schedule. Amazing customer service!! Thank you! More

by LSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
June 24, 2025

The service was great, very knowledgeable with vehicles. Will go back to Capitol Ford again More

by Ninetails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC in service dept.
June 24, 2025

I had to leave my truck in the shop for 8 days for an oil change, replace a back up camera on a truck with only 22,000 miles that costed me approximately $700.00 , and a recall, some molding on the cab that More

by DANIELMARTINEZ889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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