Back

Capitol Ford Santa Fe - Service Center

Santa Fe, NM

4.4
121 Reviews

121 Reviews of Capitol Ford Santa Fe - Service Center

Sort by
June 07, 2025

Courteous service was done with speed and efficiency. Service representative reviewed service activity with me and pointed out all relevant issues. Very well done. More

by RHOADESW51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Great service from Tommy, the manager and his team! They did a bit of extra maintenance that was needed but it was done quickly while I waited. More

by MIKE.HAYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
June 05, 2025

All work completed on time. Staff very professional and personable. I highly recommend Capitol Ford More

by DROBERTS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Misinformation on how to fix the problem. Not given a diagnosis cost before consent. Mechanics fix was not correct. Lock spindle came out. Told needed a new lock assembly costing 579.00. Took More

by ghkdds
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Tim was the service agent -- he was professional and proactive in helping me choose the appropriate service for my vehicle. He is a great asset to the dealership. More

by lasciastare61
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Tim was my contact person, and hard to say enough good things about him….. He answered all my questions, is honest, kept in touch with me and is a wonderful person to work with. I have never trusted car d More

by LESLIEANDBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Quick Lane took 3 hours. I believe it was because of lift Bay Area not available for my type car. More

by mrst911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Finally got my trailer brake due to Tom helping Will in parts use Oasis to plug in my VIN # to see what my truck had. It needed another part with the knob. They ordered the part and Will let me know it c More

by DEBBIE.SWIDERSKI
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom and Will.
May 31, 2025

I do not let any other garage to work on my vehicles…totally trust the techs and the service is exceptional More

by lgjhms59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The girl that’s been there a couple of years now is exceptional
May 31, 2025

Service is always great! I have bought nearly 10 different vehicles at this dealership thruogh the years and I am never dissapointed. More

by ryanortizsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...