121 Reviews of Capitol Ford Santa Fe - Service Center
Courteous service was done with speed and efficiency. Service representative reviewed service activity with me and pointed out all relevant issues. Very well done. Service representative reviewed service activity with me and pointed out all relevant issues. Very well done. More
All work completed on time. Staff very professional and personable. I highly recommend Capitol Ford Staff very professional and personable. I highly recommend Capitol Ford More
Misinformation on how to fix the problem. Not given a diagnosis cost before consent. Mechanics fix was not correct. Lock spindle came out. Told needed a new lock assembly costing 579.00. Took Not given a diagnosis cost before consent. Mechanics fix was not correct. Lock spindle came out. Told needed a new lock assembly costing 579.00. Took to a locksmith and he popped it right in and told me to put a little epoxy on the plastic trim piece that holds the spindle in place. It did not need a need assembly. At the most a new plastic trim piece. More
Tim was the service agent -- he was professional and proactive in helping me choose the appropriate service for my vehicle. He is a great asset to the dealership. proactive in helping me choose the appropriate service for my vehicle. He is a great asset to the dealership. More
Tim was my contact person, and hard to say enough good things about him….. He answered all my questions, is honest, kept in touch with me and is a wonderful person to work with. I have never trusted car d things about him….. He answered all my questions, is honest, kept in touch with me and is a wonderful person to work with. I have never trusted car dealerships to work on any vehicle I have owned until I bought my truck at Capital Ford……thank you! More
Quick Lane took 3 hours. I believe it was because of lift Bay Area not available for my type car. I believe it was because of lift Bay Area not available for my type car. More
Finally got my trailer brake due to Tom helping Will in parts use Oasis to plug in my VIN # to see what my truck had. It needed another part with the knob. They ordered the part and Will let me know it c parts use Oasis to plug in my VIN # to see what my truck had. It needed another part with the knob. They ordered the part and Will let me know it came in. Tom installed the part. Finally trailer brake thanks to Tom and Will. Thanks guys. More
Service is always great! I have bought nearly 10 different vehicles at this dealership thruogh the years and I am never dissapointed. I have bought nearly 10 different vehicles at this dealership thruogh the years and I am never dissapointed. More