Capitol Ford Santa Fe - Service Center

I had an excellent fast experience with Damian while getting my new 2024 Ford Edge. getting my new 2024 Ford Edge. More

I am super impressed with the service team at Capitol Ford. Quick response time, helpful, and friendly. Richard kept me updated on the progress of my car as I was in a time crunch. I just moved here and Ford. Quick response time, helpful, and friendly. Richard kept me updated on the progress of my car as I was in a time crunch. I just moved here and am so pleased to have a dealership that I can count on! More

Their communication was amazing. The team was kind, quick and supportive throughout the entire process. The team was kind, quick and supportive throughout the entire process. More

The service was very progessional and the oil change was completed in about 30 minutes. completed in about 30 minutes. More

Love the Capital Ford service team. They are very professional, courteous and knowledgeable about what needs to happen. They are very professional, courteous and knowledgeable about what needs to happen. More

I wasn't notified when the car was ready to be picked up, I could have used the time to go somewhere else to run a few more errands, since I don't live in Santa Fe. I could have used the time to go somewhere else to run a few more errands, since I don't live in Santa Fe. More

Capitol Ford are customer focused. They are professional in serving customer needs. Service Dept. Provides competent mechanical / electronic work. See for yourself. They are professional in serving customer needs. Service Dept. Provides competent mechanical / electronic work. See for yourself. More

Knowledgeable concerning detailed explanations of how the vehicles function. Comprehension of overall services are well understood and repairs are addressed without difficulties. vehicles function. Comprehension of overall services are well understood and repairs are addressed without difficulties. More

Went it for a LOF, in and out in a very reasonable amount of time. Definitely will be back again. of time. Definitely will be back again. More

I was the first one there in morning of my appointment check in fine was told they would call me when it was done. No one called so I called late in afternoon and was told it was not done it would be the check in fine was told they would call me when it was done. No one called so I called late in afternoon and was told it was not done it would be the next day. So, I had to find a ride home to Los Alamos and then a ride back the next day. Called and told them I was in town first thing that morning. waited tell late afternoon. I called and was told it was done and ready to be pick up. The service tech that checked me in was not there when I pick it up so they couldn't tell me what was done to fix the issue. More