Capitol Ford Santa Fe

Five stars all around from Sales, Service, Finance and Management! Bought my 2022 Explorer from them and service after the sale has been top notch! Had a minor issue in service and Marc the owner took car Management! Bought my 2022 Explorer from them and service after the sale has been top notch! Had a minor issue in service and Marc the owner took care of it immediately! I'll never buy a vehicle from anywhere else! More

Great service even when short staffed. I always take my car here for servicing. Thank you. I always take my car here for servicing. Thank you. More

Awesome , fast, friendly place. Ask for Trini Gallegos. He will help you get into a vehicle you want Ask for Trini Gallegos. He will help you get into a vehicle you want More

Exceptional service and an even more exceptional team. From the moment I walked in, I was met with professionalism, warmth, and integrity. What truly stood out to me was the level of communication and tra From the moment I walked in, I was met with professionalism, warmth, and integrity. What truly stood out to me was the level of communication and transparency throughout the entire purchasing process. Every question was met with thoughtful dialogue, and every concern was addressed with patience and clarity. I left feeling not only confident, but genuinely comfortable in my decision to purchase a new vehicle. A truly first-class experience from start to finish. More

Great service from Tommy, the manager and his team! They did a bit of extra maintenance that was needed but it was done quickly while I waited. They did a bit of extra maintenance that was needed but it was done quickly while I waited. More

Joe was amazing he was there Every step. I will tell all my friends I thanks I will tell all my friends I thanks More

Julian is very friendly and respectful young man, enjoyed working with him on my purchase. working with him on my purchase. More

All work completed on time. Staff very professional and personable. I highly recommend Capitol Ford Staff very professional and personable. I highly recommend Capitol Ford More

Misinformation on how to fix the problem. Not given a diagnosis cost before consent. Mechanics fix was not correct. Lock spindle came out. Told needed a new lock assembly costing 579.00. Took Not given a diagnosis cost before consent. Mechanics fix was not correct. Lock spindle came out. Told needed a new lock assembly costing 579.00. Took to a locksmith and he popped it right in and told me to put a little epoxy on the plastic trim piece that holds the spindle in place. It did not need a need assembly. At the most a new plastic trim piece. More

The team here was warm, welcoming, and made the experience overall very enjoyable. You can tell they care about their customers and work hard to create a positive atmosphere. My only small suggesti experience overall very enjoyable. You can tell they care about their customers and work hard to create a positive atmosphere. My only small suggestion would be to ensure follow-through on promises without the need for gentle reminders. I say this with appreciation, as everything else was wonderful. I truly believe with just a little more consistency, this place is five-star worthy. Thank you again for the great service! More